https://www.genesys.com/it-it/definitions/what-is-a-virtual-call-center
A virtual call center is a solution that supports contact center agents who are dispersed geographically to provide customer service interactions.
virtual call centergenesys
https://intercom.help/kickscale-gmbh/en/articles/10164807-kickscale-chrome-extension-your-virtual-sales-call-assistant
This article explains how to setup and use the Kickscale Chrome Extension
virtual sales callchrome extensionassistanthelp