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https://www.oreilly.com/library/view/web-operations/9781449377465/ch07s02.html Further Reading - Web Operations [Book] Further ReadingCook, Richard I. (1999). web operations bookreading https://www.oreilly.com/library/view/web-operations/9781449377465/ch13s05.html Running a Postmortem - Web Operations [Book] Running a PostmortemThe first thing you need to do when you start a postmortem is to lay down the ground rules. Make sure you tell the participants that the... web operations bookrunningpostmortem https://www.oreilly.com/library/view/web-operations/9781449377465/ch09s10.html How Do We Know It Works? - Web Operations [Book] How Do We Know It Works?We did all this work over the course of several months. But how did we know we made any improvements? Although we ran simple benchmarks... web operations bookknowworks https://www.oreilly.com/library/view/web-operations/9781449377465/ch03s07.html Making Metrics Available to Your Alerting Mechanisms - Web Operations [Book] Making Metrics Available to Your Alerting MechanismsAt the beginning of this chapter, I mentioned that monitoring systems built to alert on metrics can be and... web operations bookmetrics availablemakingalertingmechanisms