https://support.specialtyansweringservice.net/article/581-how-to-configure-a-copy-branch-option-within-joy-ai
How to Configure a Copy Branch Option Within Joy AI - Help | Training | Support -Specialty...
For users that want to create multiple different paths that collect the same, or most of the same, data but with different Closing steps, using the Copy Branch
within joy aihelp training supportconfigurecopybranch
https://support.specialtyansweringservice.net/article/580-how-to-configure-a-greeting-within-joy-ai
How to Configure a Greeting Within Joy AI - Help | Training | Support -Specialty Answering Service...
A Greeting block allows a user to customize how Joy AI will greet their callers, and will determine the flow of the call. A Greeting can be as simple as asking
within joy aihelp training supportspecialty answeringconfiguregreeting
https://support.specialtyansweringservice.net/article/577-how-to-add-a-voice-option-within-joy-ai
How to Configure a Voice Option Within Joy AI - Help | Training | Support -Specialty Answering...
A Voice Option in Joy AI is similar to a Logic Option in the regular script builder. It allows Joy to ask an
within joy aihelp training supportconfigurevoiceoption
https://support.specialtyansweringservice.net/article/576-adding-a-transfer-option-within-joy-ai
How to Configure a Transfer Option Within Joy AI - Help | Training | Support -Specialty Answering...
If our Joy AI system is unable to hear, understand, or assist with a caller's needs, we'll automatically transfer the caller over to a live agent. However, clie
within joy aihelp training supportconfiguretransferoption