https://37signals.com/policies/refund/
37signals — Refund Policy
If you’re ever unhappy with any 37signals Services or products for any reason, contact our support team.
refund policy37signals
https://37signals.com/policies
37signals — Policies, Terms, and General Service Information
We make our policies as clear, fair, and readable as possible.
terms andgeneral service37signalspoliciesinformation
https://37signals.com/policies/security/
37signals — Security Overview
Keeping customer data safe and secure is a huge responsibility and a top priority for us. Here’s how we make it happen.
security overview37signals
https://37signals.com/policies/until-the-end-of-the-internet/
37signals — Until the End of the Internet
Unlike most other companies that make web software, we’re dedicated to supporting our products forever.
the end37signalsinternet
https://updates.37signals.com/post/new-in-hey-calendar-search
New in HEY: Search your calendar — 37signals
Mar 26, 2025 - We added search to HEY Calendar! Now you can track down an appointment, journal entry, tracked time, or Sometime This Week task in seconds. No more digging to...
new inheysearchcalendar37signals
https://37signals.com/30
37signals — Miscommunication problems
Companies don’t have communication problems, they have miscommunication problems. The smaller the company, group, or team, the fewer opportunities for...
37signalsmiscommunicationproblems
https://37signals.com/27
37signals — Broadly speaking
Between Basecamp and HEY, we have paying customers in over 160 countries, and our fully-remote team is spread out across five continents. Our perspective is...
37signalsspeaking
https://updates.37signals.com/post/new-in-hey-calendar-year-view
New in HEY: See your entire year at a glance — 37signals
Feb 20, 2026 - There's a new way to view your HEY Calendar. See your entire year at once!
at a glancenew inheyseeentire
https://37signals.com/35
37signals — Companies aren’t families
When companies say they’re a family, it’s a veiled way of demanding total sacrifice. Nights, weekends, whatever it takes for, you know, “the family”. But great...
37signalscompaniesfamilies
https://updates.37signals.com/post/new-in-basecamp-client-access-on-templates
New in Basecamp: Set client access on templates — 37signals
Feb 20, 2025 - Working with clients and templates just got easier! Now you can choose what clients see (and what stays private to your team) from inside the template.
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https://37signals.com/33
37signals — Planning is guessing
Plans are guesses. The longer-term the plan, the worse the guess. Replace years with weeks. 3 year plan? Make it a 3 week plan. 10 year plan? 10 week plan....
37signalsplanning
https://updates.37signals.com/post/new-in-hey-calendar-cover-art
New in HEY: Calendar Cover Art — 37signals
Nov 14, 2025 - Calendar Cover Art brings HEY email and Calendar together. Take a peek at your schedule to see when your next meeting starts or how close your vacation’s...
new incover artheycalendar37signals
https://updates.37signals.com/post/new-in-hey-power-through-new
New in HEY: Power Through New — 37signals
Dec 5, 2024 - Spending too much time going through unread emails? Introducing Power Through New— a streamlined way to power through unread messages quickly. Say goodbye to...
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https://37signals.com/31
37signals — Easy?
Easy is a word people use to describe other people’s jobs. Be careful not to assume the things you don’t know, or don’t routinely do, are easy. Would it be...
37signalseasy
https://37signals.com/07
37signals — We don’t sell you
They say that if you don’t pay for what you use, then you’re the one that’s for sale. Not here. We don’t sell customer data to anyone, and we don’t use...
37signalssell
Sponsored https://pleasur.ai/
Pleasur.ai - Your AI Companion Experience
https://37signals.com/jobs
37signals — Working at 37signals
Take a look at our current job openings, sign up to be notified about future openings, and learn about what it’s like to work here.
working at37signals
https://37signals.com/32
37signals — Ruby on Rails
Ruby on Rails was invented here. It’s the free, open-source framework that runs powerhouses like Shopify, Coinbase, GitHub, Airbnb, Kickstarter, Square,...
ruby on rails37signals
https://37signals.com/28
37signals — Shots on goals
The reason that most of us are unhappy most of the time is that we set our goals — not for the person we’re going to be when we reach them — we set our goals...
37signalsshotsgoals
https://37signals.com/11
37signals — Don’t emulate the office
Work remotely, not locally apart. Don’t just have the same meetings on Zoom, have fewer meetings. Rather than discussing everything in real-time, communicate...
the office37signals
https://37signals.com/36
37signals — Context consistency
Following a formula can be comforting, but when it comes to design, we think designing around the current context is better than designing to satisfy prior...
37signalscontextconsistency
https://37signals.com/23
37signals — Thoughting vs. thinking
Long-term planning is what you thought. Short-term planning is what you think.
37signalsvsthinking
https://www.theregister.com/2025/05/09/37signals_cloud_repatriation_storage_savings/
37signals on-prem migration to save millions, abandon AWS • The Register
May 9, 2025 - : Industry ‘pulled a fast one convincing everyone cloud is the only way’ says CTO David Heinemeier Hansson
on premthe register37signalsmigrationsave
https://updates.37signals.com/?offset=1732126345851
37signals
37signals
https://dev.37signals.com/
37signals Dev — How we do, what we do
The 37signals Dev blog is brought to you by the people who build Basecamp, HEY, Fizzy, and ONCE ✌️❤️
how we do37signalsdev
https://37signals.com/26
37signals — Kick in the face, kick in the ass
A crisis is a terrible thing to waste. Sometimes events that grind you to a halt are the ones that propel you forward. Adversity helps you grow antifragile.
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https://37signals.com/policies/security/response
37signals — Security Response
Have you discovered a web security flaw that might impact one of our products? Here’s how you can report it.
security response37signals
https://www.37status.com/history
37signals Status - Incident History
37signals's Incident and Scheduled Maintenance History
incident history37signalsstatus
https://www.37status.com/incidents/tfzpssw5kfs5
37signals Status - Highrise is down
37signals's Status Page - Highrise is down.
37signalsstatus
https://37signals.com/13
37signals — On repeat
If you’re talking about something new or novel, you’ll have to repeat yourself for years before you’re heard.
37signalsrepeat
https://37signals.com/22
37signals — Stayups
The world is obsessed with Startups. We prefer to champion Stayups — companies who’ve proven their worth, figured out their businesses, and strive to stick...
37signals
https://37signals.com/08
37signals — 8/8/8
8 hours for work, 8 hours for life, 8 hours of sleep. That’s a fair formula. It’s not work/life balance — it’s work/life/sleep balance. A lack of sleep isn’t a...
37signals
https://37signals.com/12
37signals — Hours aren’t equal
An hour isn’t an hour. It’s a collection of minutes that add up to an hour. And 60 uninterrupted minutes is a higher-quality hour than an hour chopped into...
37signalshoursequal
https://37signals.com/29
37signals — JOMO not FOMO
Have you seen? Have you heard? What’s your take on? Can you believe? OMG that tweet. Read that story yet? Seen that video? Finish the second season yet? So...
37signalsfomo
https://37signals.com/policies/privacy
37signals — Privacy Policy
In this policy, we lay out: what data we collect and why; how your data is handled; and your rights with respect to your data. We never sell your data.
privacy policy37signals
https://37signals.com/24
37signals — Fixed
Here’s an easy way to launch on time and on budget: keep them fixed. Don’t throw more time, money, or people at a problem, just scale back the scope.
37signalsfixed
https://37signals.com/policies/updates
37signals — Policy updates mailing list
If you would like to receive policy updates, sign up below. We will never share your email, or use it for any other purpose.
policy updatesmailing list37signals
https://www.networkworld.com/article/972064/cloud-vs-on-prem-saas-vendor-37-signals-bails-out-of-the-public-cloud.html
Cloud vs on-prem: SaaS vendor 37signals bails out of public cloud | Network World
May 16, 2025 - 37signals CTO claims dumping IaaS cloud services in favor of buying servers can save millions of US dollars per year for the right type of organization.
on premout ofnetwork worldcloudvs
https://37signals.com/17
37signals — Politicking
We respect everyone’s right to participate in political expression and activism, but avoid having political debates on our internal communication systems at...
37signals
https://37signals.com/09
37signals — NOTASAP
The expectation of immediate response is everywhere. Real-time everything isn’t human-scale, yet that’s how so many work and communicate these days. Not us. We...
37signals
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37signals — Bury the hustle
Hustle mania, hustle porn, the grind, call it what you will. We call it insidious. There’s nothing glamorous about being totally rundown after weeks, months,...
the hustle37signalsbury
https://updates.37signals.com/post/category/HEY
37signals
37signals
https://basecamp.com/newsletter/2023-06-23
Basecamp — What’s new at 37signals
Trusted by millions, Basecamp puts everything you need to get work done in one place. It’s the calm, organized way to manage projects, work with clients, and...
basecampnew37signals
https://basecamp.com/guides/why-we-choose-profit
Basecamp — Why We Choose Profit at 37signals
For over two decades, we’ve been outspoken about running a profitable, financially responsible company in an industry that has become incredibly proficient at...
basecampchooseprofit37signals
https://37signals.com/thoughts
37signals — Long Thoughts
A tight collection of complete ideas, thoughts, articles, and writings from the founders of 37signals.
37signalslongthoughts
https://updates.37signals.com/post/new-in-hey-jump-to-previously-seen
New in HEY: Quick access to Previously Seen emails — 37signals
Feb 20, 2026 - Want to put your hands on an email you just had open? Instead of scrolling past New For You messages or doing a search, you can now access Previously Seen...
new inquick accessheypreviouslyseen
https://supply.37signals.com/
37signals Supply
Shirts, hoodies, and more from the makers of Basecamp, HEY, and ONCE.
37signalssupply
https://www.37status.com/
37signals Status
Welcome to 37signals's home for real-time and historical data on system performance.
37signalsstatus
https://updates.37signals.com/post/new-in-hey-faster-speeds
New in HEY: Faster speeds for customers worldwide — 37signals
Dec 5, 2024 - HEY is now faster for customers outside the United States. With the addition of a data outpost in Amsterdam, European customers see faster response times by up...
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https://37signals.com/
37signals
A catalog of ideas — signals — that drive us.
37signals
https://37signals.com/05
37signals — Err on the side of do
The tendency to put off, push away, or otherwise delay is strong. No. Act and move on. And act again if you have to — most decisions are temporary, anyway.
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37signals
37signals
https://basecamp.com/newsletter/2025-12-11
Basecamp — Introducing Fizzy, new from 37signals
Trusted by millions, Basecamp puts everything you need to get work done in one place. It’s the calm, organized way to manage projects, work with clients, and...
basecampintroducingfizzynew37signals
https://dev.37signals.com/bringing-our-apps-back-home/
37signals Dev — De-cloud and de-k8s — bringing our apps back home
For the Operations team at 37signals, the biggest effort in 2023 is removing our dependencies on the cloud and migrating our application stacks back into the...
our appsback home37signalsdevcloud
https://37signals.com/06
37signals — Shape Up every six
Shape Up is a methodology we invented to help software teams design, develop, and ship excellent software every six weeks without burning out. Why six? It’s...
shape up37signalseverysix
https://37signals.com/16
37signals — The trap of marginal thinking
If you need a machine and don’t buy it, then you will ultimately find that you have paid for it and don’t have it. (Henry Ford via Clayton Christensen)
the trap37signalsthinking
https://37signals.com/policies/cancellation
37signals — Cancellation Policy
Everything you need to know about canceling your 37signals product accounts.
cancellation policy37signals
https://www.37status.com/uptime
37signals Status - Uptime History
37signals's Uptime History
37signalsstatusuptimehistory
https://37signals.com/37
37signals — What’s in a name?
Mankind constantly analyzes radio waves from outer space in the search for extraterrestrial intelligence. Since this analysis started, almost all of the signal...
in a37signalsname
https://37signals.com/policies/terms
37signals — Terms of Service
All the terms that you agree to when you sign up for a 37signals product.
terms of service37signals
https://updates.37signals.com/post/new-in-basecamp-hilltop-view
New in Basecamp: Hilltop View — 37signals
Feb 20, 2025 - See all your Hill Charts in one place! Hilltop View shows you all your Hill Charts, across your account, on one screen.
new inbasecamphilltopview37signals
https://37signals.com/18
37signals — Two tokens of customer service
When a customer brings a complaint, there are always two tokens on the table: “It’s no big deal” and “It’s the end of the world”. Both tokens are always...
customer service37signalstwotokens
https://updates.37signals.com/
37signals
37signals
https://37signals.com/25
37signals — Disagree and commit
Consensus is cozy, but broad agreement is not our aim. The right decision is. Which is why we take the time to think, debate, persuade, listen and reconsider...
37signalsdisagreecommit
https://37signals.com/19
37signals — Pay people, not addresses
Why do most companies cut your pay if you choose to move from San Francisco to Nashville? Companies hire people, they don’t hire mailing addresses. The same...
37signalspaypeopleaddresses
https://37signals.com/02
37signals — Work isn’t war
Corporate language is filled with metaphors of war. Companies “conquer” the market, they “capture” mindshare, they “target” customers, they employ a sales...
37signalsworkwar
https://37signals.com/14
37signals — Meetings aren’t free
Meetings are the last resort, not the first option. Five people in a room for an hour isn’t a one hour meeting, it’s a five hour meeting. How often was it...
37signalsmeetingsfree
https://37signals.com/10
37signals — The Fortune 5,000,000
Companies are obsessed with battling for huge Fortune 500 customers. That’s boring. We’re more interested in the Fortune 5,000,000 — small and mid-sized...
37signalsfortune
https://37signals.com/03
37signals — Small teams
You can do big things with small teams, but it’s hard to do small things with big teams. And small is often plenty. That’s the power of small — you do what...
small teams37signals
https://updates.37signals.com/post/new-in-hey-create-events-from-email
New in HEY: Create events from your email — 37signals
May 6, 2025 - Now you can create an event on your HEY Calendar directly from your email — no jumping back and forth between screens.
new increate eventsheyemail37signals
https://www.hey.com/features/
HEY — A delightfully fresh take on email + calendar, from 37signals
Full of features you didn’t know you needed, but you won’t be able to live without.
fresh takeon emailheycalendar37signals
https://37signals.com/policies/ownership
37signals — Account Ownership Policy
Everything you need to know about 37signals account ownership.
account ownership37signalspolicy
https://37signals.com/34
37signals — Sleep on it
The end of the day has a way of convincing you what you’ve done is good, but the next morning has a way of telling you the truth. Even if you’re sure, sleep on...
37signalssleep
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https://37signals.com/policies/privacy/regulations/ccpa
37signals — California Resident Notice at Collection
This document includes provisions for California residents.
notice at collection37signalscaliforniaresident
https://updates.37signals.com/post/new-in-hey-location-look-up
New in HEY: Location Look up in HEY Calendar — 37signals
Mar 3, 2025 - The HEY Calendar location field just got a major upgrade. Now, when you add the name of your event location, HEY offers suggestions. No more digging for an...
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https://updates.37signals.com/post/category/Basecamp
37signals
37signals
https://basecamp.com/guides/how-we-make-decisions
Basecamp — The 37signals Guide to Making Decisions
A company is essentially two things: a group of people and a collection of decisions. How those people make these decisions is the art of running a business....
making decisionsbasecamp37signalsguide
https://37signals.com/policies/taxes
37signals — Taxes on Services
We are required to collect and remit sales tax in a number of jurisdictions.
37signalstaxesservices
https://basecamp.com/guides/how-we-communicate
Basecamp — The 37signals Guide to Internal Communication
The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video? Verbal? Written? Via email? In Basecamp? How do we keep...
internal communicationbasecamp37signalsguide
https://37signals.com/04
37signals — Profit motive
The tech industry is especially good at losing money. Growth is electric, but profits are elusive. We take an old school, economics 101 approach: Make more...
37signalsprofitmotive
https://37signals.com/21
37signals — Know no
“No” is no to one thing. “Yes” is no to a lot of things.
37signalsknow
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37signals — An obligation to independence
We have no investors, no board of directors, no eyes on an exit. We feel a moral obligation to exercise our independence. To do things no one would give us...
37signalsobligationindependence
https://www.hey.com/
HEY — A delightfully fresh take on email + calendar, from 37signals
Gmail, Outlook, and Apple got complacent and took their eye off the ball. Then along came HEY.
fresh takeon emailheycalendar37signals
https://37signals.com/20
37signals — Small tech
Big tech takes. Big tech snoops. Big tech targets. Big tech gouges. Big tech muscles. Big tech tramples. Big tech homogenizes. We’re for small tech.
37signalssmalltech
https://basecamp.com/handbook
The 37signals Employee Handbook
Everything you need to know about making a career at 37signals.
employee handbook37signals
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https://37signals.com/00
37signals — Start here
Welcome. This site is a catalog of ideas — signals — that drive us. We’re best known for making Basecamp and HEY, writing business and software books (Getting...
start here37signals
https://37signals.com/books
37signals — Books by 37signals
On top of making Basecamp and HEY, we write books about what we’ve learned running our own business. They’re filled with practical advice you won’t find...
37signalsbooks