https://aws.amazon.com/about-aws/whats-new/2025/11/amazon-connect-cases-conditional-field-visibility-dependent-options/
Amazon Connect Cases adds conditional field visibility and dependent options - AWS
Discover more about what's new at AWS with Amazon Connect Cases adds conditional field visibility and dependent options
amazon connect casesfield visibilityaddsconditional
https://aws.amazon.com/products/connect/customer/cases/
Amazon Connect Cases | Amazon Web Services
Amazon Connect Cases (preview), a feature of Amazon Connect, allows your agents to quickly track and manage customer issues that require multiple interactions,...
amazon connect caseswebservices
https://docs.aws.amazon.com/ja_jp/connect/latest/APIReference/API_Types_Amazon_Connect_Cases.html
Amazon Connect Cases - Amazon Connect Customer
The following data types are supported by Amazon Connect Cases:
amazon connect casescustomer
https://aws.amazon.com/about-aws/whats-new/2026/05/amazon-connect-cases-customer-profiles-id-res/
Amazon Connect Cases now supports customer profile identity resolution - AWS
Discover more about what's new at AWS with Amazon Connect Cases now supports customer profile identity resolution
amazon connect casesnow supportscustomer profileidentity resolutionaws