Sponsor of the Day:
Jerkmate
https://www.cognigy.com/solutions/cognigy-for-amazon-connect
Amazon Connect with Cognigy.AI
Deliver excellent customer and employee experiences with AI Agents based Agentic AI within Amazon's connect ecosystem.
amazon connectcognigy ai
https://www.cognigy.com/en/case-study/toyota
Toyota | Cognigy
toyotacognigy
https://www.cognigy.com/resources/showcases
Cognigy.AI Showcases
See Conversational AI in action and browse through a selection of Cognigy.AI videos and demos.
cognigy aishowcases
https://www.cognigy.com/en/case-study/frontier-airlines
Frontier Airlines | Cognigy
Discover how Frontier's AI Web Agent transformed interactions, leading to a cost-efficient contact center, and elevated contact resolution rates.
frontier airlinescognigy
https://www.cognigy.com/platform/cognigy-xapps
Cognigy xApps | Where Multimodal and Omnichannel CX Meets
Sep 9, 2025 - Embrace the channels customers love and fast-track resolution with multimodal self-service uniting text, visual, touch, and voice interfaces.
omnichannel cxcognigymultimodalmeets
https://www1.wdr.de/nachrichten/wirtschaft/cognigy-ki-uebernahme-duesseldorf-100.html
US-Konzern kauft Düsseldorfer KI-Firma Cognigy - Wirtschaft - Nachrichten
Jul 29, 2025 - Fachleute sind sich einig: Mit der Übernahme des Düsseldorfer Start-ups Cognigy verliert NRW wichtige KI-Kompetenz.
us konzernki firmawirtschaft nachrichtenkauftcognigy
https://www.cognigy.com/en/case-study/salzburg-ag
Salzburg AG | Cognigy
Salzburg AG's AI Agent, powered by GPT and Cognigy.AI, handles 160k+ messages annually, saving 2,500 calls per month, achieving an 89% satisfaction rate.
salzburg agcognigy
https://www.cognigy.com/get-demo?hsCtaAttrib=184692600409
Cognigy.AI Demo Request
ai demo requestcognigy
https://www.nice.com/lps/nice-cognigy
NiCE Cognigy | NiCE
nice cognigy
https://www.cognigy.com/solutions/banking-finance
AI Agents for Banking & Finance | NiCE Cognigy
Enhance banking services with NiCE Cognigy's AI agents, efficiently handling account inquiries, transactions, and providing financial advice.
ai agentsbanking financenice cognigy
https://www.cognigy.com/platform/cognigy-ai
Cognigy.AI | Agentic AI Platform for CX
Sep 11, 2025 - With Cognigy.AI, seamlessly onboard and orchestrate an autonomous, goal-driven AI Workforce that redefines customer service efficiency and personalization.
ai agentic platformcognigycx
https://www.cognigy.com/resources
Cognigy.AI | Resources
All the resources you need to learn more about Cognigy.AI and Voice Gateway including documentations, videos, content and more.
cognigy airesources
https://www.cognigy.com/legal-notice
Cognigy.AI | Cognigy's Legal Notice
Information according to § 5 TMG; Cognigy GmbH, Speditionstraße 1, 40221 Düsseldorf Represented by: Sascha Poggemann, Philipp Heltewig
cognigy ailegal notice
https://www.cognigy.com/events
Events, Virtual Conferences, Webinars | Cognigy
Stay up to date with our latest activities and find us at events near you or globally via virtual meetups and webinars.
events virtualconferences webinarscognigy
https://www.cognigy.com/customer-success-stories
Customer Success | Cognigy
Cognigy's customers are leaders in service automation and ingenious user experience. They build fascinating use cases with Cognigy.AI worth being told.
customer successcognigy
https://trust.cognigy.com/
cognigy.com Trust Center
NiCE | Cognigy provides enterprise-grade AI automation and conversational platforms that enable organizations to deliver secure, compliant, and human-centric...
trust centercognigy
https://www.nojitter.com/ai-automation/agentic-ai-delivers-real-benefits-nice-cognigy-finds
Agentic AI delivers real benefits, NiCE Cognigy finds
Feb 13, 2026 - From boosted CSAT to reduced costs, agentic AI systems can improve customer experience, but only when companies properly deploy the tech.
agentic aidelivers realnice cognigybenefitsfinds
https://docs.cognigy.com/
Cognigy.AI - Cognigy Documentation
Welcome to the Cognigy documentation
cognigy aidocumentation
https://www.cognigy.com/partner
Partner Program for Conversational AI & Automation | Cognigy
Become a Cognigy Partner and build powerful automated communications to achieve greater business results for your clients. Contact our experts today!
partner programconversational aiautomationcognigy
https://www.cognigy.com/solutions/voice-ai-agents
Voice AI Agents | Cognigy
Enhance customer engagement with Cognigy's AI Voice Agents, delivering natural, empathetic phone interactions to boost first-call resolution.
voice ai agentscognigy
https://www.cognigy.com/en/case-study/lufthansa
Lufthansa | Cognigy
Lufthansa built 16 bots with Cognigy.AI that answer more than 10K customers a day in real-time, fully automated in multiple languages on various channels.
lufthansacognigy
https://www.cognigy.com/solutions/utilities
AI Agents for Utilities | NiCE Cognigy
Improve utility customer service by automating routine inquiries and support tasks using NiCE Cognigy's AI agents.
ai agentsnice cognigyutilities
https://www.cognigy.com/solutions/airlines-travel
AI Agents for Travel Professionals | Cognigy |
Sep 9, 2025 - Cognigy's AI agents for airlines manage flight inquiries, baggage tracking, and seat upgrades, enhancing passenger experience.
ai agentstravel professionalscognigy
https://www.cognigy.com/agentic-ai-agents-for-microsoft
Agentic AI for your Microsoft Ecosystem with NiCE Cognigy
Run Cognigy's AI Agent platform with Microsoft's trusted ecosystem to scale service, boost productivity, and drive real results for enterprise contact centers.
agentic aimicrosoft ecosystemnice cognigy
https://www.cognigy.com/en/case-study/henkel
Henkel | Cognigy
Henkel turned to Cognigy’s Agentic AI Platform to orchestrate, manage, and scale AI-powered interactions across global markets, brands, and channels.
henkelcognigy
https://www.saastr.com/cognigy-sells-for-955m-in-the-latest-ai-unicorn-exit-but-was-there-even-an-ai-premium-at-all/
Cognigy Sells for $955M in the Latest AI Unicorn Exit: But Was There Even an AI Premium at All? |...
Dissecting Nice’s $955M AI Acquisition (Almost-a-Corn) and What It Tells Us About Real World AI Market Premiums TL;DR: Nice’s $955M acquisition of AI...
latest aicognigysellsunicornexit
https://www.nojitter.com/contact-centers/nice-accelerates-agentic-ai-focus-with-cognigy-acquisition
NiCE Accelerates Agentic AI Focus with Cognigy Acquisition
Jul 28, 2025 - The buy will accelerate NiCE’s strategic plan to provide CCaaS solutions that orchestrate intelligent customer experiences end-to-end.
accelerates agentic ainicefocuscognigyacquisition
https://www.cognigy.com/platform/cognigy-voice-gateway
Cognigy Voice Gateway | Unlock hyper-realistic voice interactions
Cognigy Voice Gateway brings together market-leading AI, native voice connectivity, and best-in-class speech technology to help you scale world-class voice...
hyper realisticcognigyvoicegatewayunlock
https://www.cognigy.com/news
News & Announcements | Cognigy
News and announcements about Cognigy, the world's leading Conversational AI and customer service automation provider.
news announcementscognigy
https://www.cognigy.com/senior-leadership-team
Senior Leadership | Cognigy
Our Senior Leadership Team is made up of entrepreneurs and industry experts, bringing together a vast range of skills and experience.
senior leadershipcognigy