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Jerkmate
https://www.fca.org.uk/firms/consumer-duty
Consumer Duty | FCA
The Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first
consumer duty fca
https://www.fca.org.uk/publications/policy-statements/ps22-9-new-consumer-duty
PS22/9: A new Consumer Duty | FCA
We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete...
consumer duty fca9new
https://www.fca.org.uk/firms/consumer-duty/about
About the Consumer Duty | FCA
Read more about the FCA's Consumer Duty, including the 3 cross-cutting rules and the 4 outcomes we expect firms to deliver.
consumer duty fca
https://www.fca.org.uk/news/blogs/year-2-consumer-duty-board-reports-progress-and-what-comes-next
Year 2 Consumer Duty Board Reports: progress and what comes next | FCA
In 2024, we reviewed 180 first year consumer duty board reports and 80 second year reports. While firms have improved, there are still areas needing further...
year 2consumer dutyboard reportscomes nextprogress
https://www.fca.org.uk/multimedia/inside-fca-podcast-what-consumer-duty-means-authorisation
Inside FCA Podcast: What the Consumer Duty means for authorisation | FCA
Listen to an Inside FCA Podcast interview with Alex MacDermott on how the Consumer Duty affects firms seeking authorisation.
consumer dutyinsidefcapodcastmeans
https://www.fca.org.uk/firms/consumer-duty/publications-resources
Consumer Duty publications and resources | FCA
Read the FCA's Consumer Duty publications, including policy, guidance and speeches.
consumer dutyresources fcapublications
https://www.fca.org.uk/news/news-stories/consumer-duty-higher-standards-financial-services
Consumer Duty sets higher standards for financial services customers | FCA
The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.
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https://www.fca.org.uk/publications/guidance-consultations/gc26-2-application-consumer-duty-cryptoasset-firms
GC26/2: Application of the Consumer Duty to cryptoasset firms | FCA
We are consulting on our proposed guidance on the Consumer Duty for cryptoasset firms.
consumer dutyfirms fca2applicationcryptoasset
https://www.fca.org.uk/sign-consumer-duty-email-updates
Sign up for Consumer Duty email updates | FCA
consumer dutyemail updatessignfca
https://webinars.fca.org.uk/fca-payments-strategy-consumer/join
FCA Payments Strategy & Consumer Duty - FCA Webinars
Payments and Consumer Duty Webinar + QAFollowing our webinar on 10 July 2025, which explored our payments portfolio strategy and the embedding of the...
consumer dutyfcapaymentsstrategywebinars
https://www.fca.org.uk/firms/consumer-duty/information-firms
Consumer Duty information for firms | FCA
To help firms apply the Consumer Duty, the FCA gives more information on areas of the Duty firms have been asking about.
consumer dutyfirms fcainformation