https://www.icmrindia.org/case-study-details?casecode=CLMM124
Customer Service Challenges at Rogers Communications
This case discusses the customer service challenges faced by Canadian telecommunications giant, Rogers Communications (Rogers). The company had been making...
customer service challengesrogers communications
https://blog.hubspot.com/service/customer-service-challenges
The Top Customer Service Challenges Reps Face [& How to Solve Them], According to Experts
Customer service is a changing industry. Today, learn from HubSpot support experts about the common customer service challenges reps face in their day-to-day.
top customer servicesolve themchallengesrepsface
https://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-Articles/Holiday-Shopping-Brings-Customer-Service-Challenges-46891.aspx
Holiday Shopping Brings Customer Service Challenges
Nov 23, 2007 - As the annual shopping season opens, retailers need to allocate resources more effectively.
customer service challengesholiday shoppingbrings
https://www.zendesk.co.uk/blog/customer-service/customer-service-challenge-solutions/
3 smart solutions to common customer service challenges
Apr 22, 2026 - While every business is unique, growing businesses which prioritise customer experience often have a few customer service challenges in common.
customer service challengessmart solutionscommon
https://www.welcomeware.live/customer-service-challenges-every-airport-manager-should-solve/
Customer Service Challenges Every Airport Manager Should Solve
Feb 3, 2026 - Customer service is a crucial component of airports. Learn the most common customer service challenges in airports that you need to solve.
customer service challengeseveryairportmanagersolve
https://www.cloudtalk.io/blog/future-of-ai-in-customer-service/
The Future of AI in Customer Service: Challenges & Benefits - CloudTalk
May 30, 2025 - Take a peek at the future of AI in customer service! See how AI is transforming support with faster responses, personalization, and human-like interactions.
future of aicustomer service challengesbenefitscloudtalk