https://www.surveymonkey.com/curiosity/customer-service-statistics/
Customer Service Statistics 2026: Humans vs AI Trends
Feb 19, 2026 - 79% of Americans prefer human customer service over AI. Discover why consumers still trust humans more and what this means for your 2026 strategy.
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https://www.123formbuilder.com/blog/customer-service-statistics
30+ Top Customer Service Statistics To Know in 2023 - 123FormBuilder Blog
Explore 2023's top customer service statistics. Learn how customer expectations, good service, and bad experiences impact businesses and sales growth.
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