Robuta

https://highways.today/2024/09/11/dutch-railways-nice-cxone/
Sep 11, 2024 - Find out how Dutch Railways improved efficiency and customer satisfaction with NICE CXone. Cloud solutions transformed customer experience.
digital revolutiondutchrailwaysnicecxone
https://www.nice.com/resources/hastings-direct-speeds-to-cx-success-with-nice-cxone
Facing the end of a long-term contract for its existing contact centre architecture, insurance provider Hastings Direct decided to make a major move to the...
hastingsdirectspeedscxsuccess
https://www.nice.com/announcements/nice-cxone-mpower-expert-genai-workflow-wins-named-generative-ai-product-of-the-year-award-by-genaitoday-and-tmc
NiCE CXone Mpower Expert’s GenAI Workflow has been named the 2025 Generative AI Product of the Year by GenAIToday and TMC. Built for enterprise-grade...
generative ainicecxonempowerexpert
https://www.nojitter.com/contact-centers/nice-earnings-boosted-by-cxone-ai-cloud-platform-demand
Nov 14, 2025 - The growth in cloud sales more than offset any transition in its on-prem business and the recent acquisition of Cognigy is expected to continue that trend.
ai cloudniceearningsboostedcxone
https://www.nice.com/devone-ecosystem
Join the DEVone Developer Ecosystem to access 400+ APIs, advanced developer tools, and global exposure through NiCE CXone integrations.
developer ecosystemnicecxonepartnerplatform
https://www.nice.com/platform/integrations/hubs
NiCE Hubs are low-code, cloud native and built on an AI platform. There are Hubs for CRM, Virtual Agent, Agent Assist, Knowledge and more.
cxonempowerhubsenterprisecenters
https://www.nice.com/products/cxone
NiCE accelerates AI-powered customer experience transformation, giving enterprises the clarity, automation, and results needed to scale AI-first CX with...
ai firstcustomer experienceplatformnicecxone
https://www.allshowtv.com/detail.html?idx=1654
디지털 시대의 고객들은 더 이상 기다리지 않습니다.
ccaasnicecxonempower
https://www.nice.com/announcements/nice-cxone-mpower-agents-win-customer-magazines-2025-customer-experience-innovation-award
CUSTOMER Magazine has named NICE CXone Mpower Agents a winner of its 2025 Customer Experience Innovation Award, recognizing the solution for delivering...
nicecxonempoweragentswin
https://www.nice.com/resources/cxone-mpower-expert-smart-knowledge-management
Give customers information where and when they need it with CXone Mpower Expert, a smart knowledge management solution. Make self-service answers easy to find.
knowledge managementcxonempowerexpertsmart
https://www.nice.com/resources/proofpoint-revolutionizes-customer-support-with-cxone-expert
A leading cybersecurity company, Proofpoint is committed to helping organizations of all sizes protect their people from cyberattacks. With rapid growth on the...
customer supportproofpointcxoneexpertnice
https://www.nice.com/industries/government
Make constituent interactions with government agencies easier, more accessible, and personalized. Discover how CXone Mpower can help.
constituentcxsoftwaregovernmentsmpower
https://www.nice.com/resources/marriott-consolidates-tech-stack-and-gains-powerful-interoperability-with-cxone
After an extensive requirement gathering, RFP, and implementation process, Marriott International went live with CXone in March 2023, updating its legacy CX...
tech stackmarriottgainspowerfulinteroperability