Robuta

https://freescout.net/module/ticket-number/
Add ticket number in the subject of emails sent to customers!
ticketnumbermodulefreescout
https://freescout.net/module/mentions/
@mention users in notes to send them a notification without having to assign the whole conversation!
mentionsmodulefreescout
https://freescout.net/module/ldap/
Let your LDAP users authenticate into FreeScout. Import & synchronize LDAP users.
ldap integrationmodulefreescout
https://freescout.net/module/api-webhooks/
Enable API and webhooks in two clicks!
apiwebhooksmodulefreescout
https://forum.cloudron.io/category/68/freescout
cloudron forumfreescout
https://freescout.net/module/two-factor-authentication/
Add an extra layer of security to user accounts!
two factor authenticationmodulefreescout
https://freescout.net/module/imap-move/
Move or remove IMAP message after fetching!
moveimapmessagemodulefreescout
https://freescout.net/module/faster-search/
Speed up FreeScout search with Meilisearch!
fastersearchmodulefreescout
https://freescout.net/module/spam-filter/
Spam filter that learns from your actions. Say Goodbye to spam messages!
spam filtermodulefreescout
https://freescout.net/module/ticket-translator/
Translate messages from customers into your own language. Communicate with anyone in any language!
tickettranslatormodulefreescout
https://freescout.net/module/global-mailbox/
Conversations from all your mailboxes in one place!
globalmailboxmodulefreescout
https://freescout.net/module/kanban/
Manage conversations and cards in Kanban style!
kanbanmodulefreescout
https://freescout.net/module/saml/
Enable SAML SSO in Freescout!
saml ssomodulefreescout
https://freescout.net/module/slack/
Receive instant notifications in Slack when a conversation is created, assigned, updated or replied in FreeScout.
slack integrationmodulefreescout
https://freescout.net/module/noreply/
Enable warnings when trying to message to a noreply email and block sending auto replies to noreply emails!
emailsmodulefreescout
https://freescout.net/module/customer-data-enrichment/
Enrich customer data by pulling publicly available information!
customer dataenrichmentmodulefreescout
https://freescout.net/module/custom-folders/
Create custom folders and organize conversations!
customfoldersmodulefreescout
https://freescout.net/module/mailbox-icons/
Add cool unique icons to your mailboxes to easily distinguish between them!
mailboxiconsmodulefreescout
https://freescout.net/module/time-tracking/
Keep track of time spend on tickets!
time trackingmodulefreescout
https://freescout.net/module/custom-signatures/
Add custom signatures to mailboxes and let support agents choose a signature when replying!
custommailboxsignaturesmodulefreescout
https://www.cloudron.io/store/net.freescout.cloudronapp.html
Run FreeScout on your own server.
freescoutcloudron
https://freescout.net/module/sent-folder/
Add Sent folder to your mailboxes!
sentfoldermodulefreescout
https://freescout.net/module/keyboard-shortcuts/
Use keyboard shortcuts and save time!
keyboard shortcutsmodulefreescout
https://freescout.net/module/sender-time-zone/
Know your customers time zone and local time!
time zonesendermodulefreescout
https://freescout.net/module/tags/
Tags are a lightweight, flexible, and powerful feature that enables you to categorize conversations.
tagsmodulefreescout
https://freescout.net/module/saved-replies/
Saved Replies (also called 'canned responses') are used to quickly answer common questions. Save time with saved replies!
savedrepliesmodulefreescout
https://freescout.net/module/embed-images/
Embed images into the body of emails sent to customers!
embedimagesmodulefreescout
https://freescout.net/module/reports/
Real-time reports on conversations, productivity and customer satisfaction!
reportsmodulefreescout
https://freescout.net/module/woocommerce/
View customer WooCommerce sales activity in the Customer Profile pane!
woocommerce integrationmodulefreescout
https://freescout.net/module/auto-login/
Automatically login to FreeScout from user email notifications!
autologinmodulefreescout
https://freescout.net/module/mail-signing/
PGP or SMIME mail signing / encryption.
mailsigningencryptionmodulefreescout
https://freescout.net/module/facebook/
Convert private messages sent to your Facebook Page into FreeScout conversations!
facebook integrationmodulefreescout
https://freescout.net/module/sms-tickets/
Communicate with your customers via SMS using Twilio!
smsticketsmodulefreescout
https://freescout.net/module/whatsapp/
Convert messages sent to your WhatsApp into FreeScout conversations!
whatsapp integrationmodulefreescout
https://freescout.net/module/gdpr/
Delete customers with their conversations and delete emails from the mail server!
gdprmodulefreescout
https://freescout.net/module/inbox/
Add to your mailboxes a folder showing all conversations sorted by date!
inboxmodulefreescout
https://freescout.net/module/easy-digital-downloads/
View customer EDD orders in the Customer Profile pane!
easy digital downloadsmodulefreescout
https://freescout.net/module/custom-fields/
Store additional data on conversations in custom fields!
custom fieldsmodulefreescout
https://freescout.net/module/end-user-portal/
Let your customers submit tickets from the End-User Portal or contact form widget.
end userportalmodulefreescout
https://freescout.net/module/extended-editor/
Add new formatting buttons to the editor: headers, code, quote, tables, color, etc.
extendededitormodulefreescout
https://freescout.net/module/extra-security/
Add reCAPTCHA to the FreeScout login form, to End-User Portal or restrict user access by IP addresses!
security moduleextrafreescout
https://freescout.net/module/snooze/
Postpone tickets and put them aside until you need them!
snoozemodulefreescout
https://freescout.net/module/send-close/
Add Send & Close button to the reply form!
sendclosemodulefreescout
https://freescout.net/module/email-commands/
Email integration – update conversations from your email client!
emailcommandsmodulefreescout
https://freescout.net/module/send-later/
Schedule your replies to send later!
sendlatermodulefreescout
https://freescout.net/module/sms-notifications/
Let your support agents receive SMS notifications via Twilio or MessageBird!
smsnotificationsmodulefreescout
https://freescout.net/module/oauth-login/
Let your support agents login via OAuth, Google, Azure, etc!
social loginoauthmodulefreescout
https://github.com/freescout-help-desk/freescout/wiki/FAQ
FreeScout — Free self-hosted help desk & shared mailbox (Zendesk / Help Scout alternative) - FAQ · freescout-help-desk/freescout Wiki
help deskfaqfreescoutwikigithub
https://freescout.net/module/crm/
Manage, create, export customers or add custom fields!
customersmanagementcrmmodulefreescout
https://github.com/tiredofit/docker-freescout
Dockerized web based help desk and shared inbox. Contribute to tiredofit/docker-freescout development by creating an account on GitHub.
help deskgithubdockerfreescoutweb
https://freescout.net/module/workflows/
Automate actions, keep track of aging conversations, send predefined emails and much more!
workflowsmodulefreescout
https://freescout.net/module/extended-attachments/
View all attachments in the sidebar, preview, delete, download attachments as a single archive and search by attachments!
extendedattachmentsmodulefreescout
https://freescout.net/module/chat/
Chat live with your customers!
live chatmodulefreescout
https://freescout.net/module/customization/
Set custom logo and favicon in two clicks!
customizationrebrandingmodulefreescout
https://freescout.net/module/user-fields/
Add custom fields to users!
user fieldsmodulefreescout
https://freescout.net/module/followers/
Let users subscribe other users to conversations!
followersmodulefreescout
https://freescout.net/module/out-of-office/
Let users control their availability!
officemodulefreescout
https://freescout.net/module/jira/
Connect FreeScout to Jira!
jira integrationmodulefreescout
https://freescout.net/module/knowledge-base/
Create professional self-service help center for customers or supports agents!
knowledge basemodulefreescout
https://freescout.net/module/teams/
Organize support agents into Teams!
teamsmodulefreescout
https://freescout.net/module/white-label/
Remove 'Powered by FreeScout' notice from FreeScout widgets!
widgetswhitelabelingmodulefreescout
https://play.google.com/store/apps/details?id=net.freescout.app
Official Android client for FreeScout help desk.
google playfreescoutapps
https://freescout.net/module/block-external-images/
Block external images to improve security and prevent unwanted tracking!
blockexternalimagesmodulefreescout
https://freescout.net/module/telegram-integration/
Convert messages sent to your Telegram Bot into FreeScout conversations!
telegram integrationmodulefreescout
https://freescout.net/module/checklists/
Add checklists to conversations in two clicks!
checklistsmodulefreescout
https://freescout.net/module/telegram/
Receive instant notifications in Telegram when a conversation is created, assigned, updated or replied in FreeScout.
telegramnotificationsmodulefreescout
https://freescout.net/module/wallboards/
Build custom wallboards and easily display real-time metrics in a highly visible way!
modulefreescout
https://freescout.net/module/satisfaction-ratings/
Let your customers rate your replies via satisfaction ratings and get instant customer's feedback!
satisfactionratingsmodulefreescout
https://freescout.net/module/export-conversations/
Export conversations into CSV!
exportconversationsmodulefreescout
https://freescout.net/module/dark-mode/
Enable dark mode in FreeScout!
dark modemodulefreescout
https://freescout.net/module/rocket-chat/
Receive instant notifications in Rocket.Chat when a conversation is created, assigned, updated or replied in FreeScout!
rocket chatnotificationsmodulefreescout
https://freescout.net/module/sticky-notes/
Pin notes to the top of a conversation to make them more visible!
sticky notesmodulefreescout
https://freescout.net/module/twitter/
Convert incoming Twitter direct messages into FreeScout conversations!
twitterintegrationmodulefreescout
https://freescout.net/module/custom-homepage/
Set up a custom homepage or redirect homepage to custom URL!
customhomepagemodulefreescout
https://freescout.net/module/office-hours/
Send auto replies only when your support agents are not working!
office hoursmodulefreescout
https://freescout.net/module/mobile-notifications/
Enable push notifications in the FreeScout mobile app!
mobile notificationsmodulefreescout