Sponsor of the Day:
Jerkmate
https://www.visionhelpdesk.com/service-desk-features/product-catalog
Product Catalog Management: ITIL-ITSM Service Desk Software
Aug 16, 2018 - Product catalog in Service Desk offers centralized approach and helps you manage the assets and products that you are currently using in your organization.
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https://www.visionhelpdesk.com/service-desk-features/change-management
Change Management - ITIL-ITSM Service Desk Software by Vision Helpdesk
Aug 14, 2018 - Change management is a process used for managing the planned deployment of alterations to all configuration items in the configuration management database
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https://www.visionhelpdesk.com/service-desk-features/problem-management
Problem Management - ITIL-ITSM Service Desk Software by Vision Helpdesk
Aug 14, 2018 - Problem management is the process responsible for managing the lifecycle of all problems that happen or could happen in an IT service.
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https://www.visionhelpdesk.com/service-desk-features/release-management
Release Management - ITIL-ITSM Service Desk Software by Vision Helpdesk
Aug 14, 2018 - Release Management - To plan, schedule, and control the build, test, and deployment of releases, and to deliver new functionality required by the business.
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https://www.visionhelpdesk.com/service-desk-features/supplier-management
Vendor or Supplier Management: ITIL-ITSM Service Desk Software
Aug 16, 2018 - Vendor or Supplier Management - include management of all suppliers and contracts that are needed to support parts of the business supporting service.
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https://www.visionhelpdesk.com/service-desk-features/incident-management
Incident Management - ITIL-ITSM Service Desk Software by Vision Helpdesk
Aug 14, 2018 - Incident Management - Describes the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.
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https://www.visionhelpdesk.com/service-desk-features/financial-management
Financial Management For IT Services: ITIL-ITSM Service Desk Software
Aug 20, 2018 - Financial Management for IT Services - determines the costs of IT assets and services and provides financial accounting support.
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https://www.visionhelpdesk.com/service-desk-features/configuration-management-database-cmdb
CMDB Configuration Management Database: ITIL - ITSM Service Desk Software
Aug 15, 2018 - CMDB - Configuration Management Database: Holds data relating to a collection of IT assets or CI, as well as to relationships between such assets.
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https://www.visionhelpdesk.com/service-desk-features/knowledgebase-management
Knowledgebase Management - ITIL-ITSM Service Desk Software
Aug 15, 2018 - Knowledgebase Management - Setup multi level categorized self service portal and save customers as well as your time from answering repetitive questions.
management itil itsmservice desk softwareknowledgebase