https://support.specialtyansweringservice.net/article/581-how-to-configure-a-copy-branch-option-within-joy-ai
How to Configure a Copy Branch Option Within Joy AI - Help | Training | Support -Specialty...
For users that want to create multiple different paths that collect the same, or most of the same, data but with different Closing steps, using the Copy Branch
within joy aihelp training supportconfigurecopybranch
https://support.specialtyansweringservice.net/article/580-how-to-configure-a-greeting-within-joy-ai
How to Configure a Greeting Within Joy AI - Help | Training | Support -Specialty Answering Service...
A Greeting block allows a user to customize how Joy AI will greet their callers, and will determine the flow of the call. A Greeting can be as simple as asking
within joy aihelp training supportspecialty answeringconfiguregreeting
https://support.specialtyansweringservice.net/article/577-how-to-add-a-voice-option-within-joy-ai
How to Configure a Voice Option Within Joy AI - Help | Training | Support -Specialty Answering...
A Voice Option in Joy AI is similar to a Logic Option in the regular script builder. It allows Joy to ask an
within joy aihelp training supportconfigurevoiceoption
https://support.specialtyansweringservice.net/article/575-working-with-data-collectors-in-joy-ai
Working With Data Collectors in Joy AI - Help | Training | Support -Specialty Answering Service Help
Data collectors allow Joy AI to ask questions and document caller responses, just like a live agent would. Standard data collectors include gathering the caller
joy ai helptraining support specialtyworkingdatacollectors
https://support.specialtyansweringservice.net/article/576-adding-a-transfer-option-within-joy-ai
How to Configure a Transfer Option Within Joy AI - Help | Training | Support -Specialty Answering...
If our Joy AI system is unable to hear, understand, or assist with a caller's needs, we'll automatically transfer the caller over to a live agent. However, clie
within joy aihelp training supportconfiguretransferoption
https://support.specialtyansweringservice.net/article/579-get-to-know-joy-ai
Get to Know Joy AI - Help | Training | Support -Specialty Answering Service Help
Joy is SAS's AI answering service system that works in tandem with our live operators. If Joy is activated on an account, our AI system will answer the call fir
joy ai helptraining support specialtygetknowanswering
https://support.specialtyansweringservice.net/category/571-joy-ai
Joy AI - Help | Training | Support -Specialty Answering Service Help
Accessing, viewing, and editing your AI call script.
joy ai helptraining support specialtyansweringservice