https://www.mojohelpdesk.com/blog/2025/11/mojo-pro-tip-editing-and-deleting-comments
Edit typos or update comments anytime using the vertical ellipses ⋮ menu. All agents can edit, while only Admins/Managers can delete comments unless deletion...
mojo helpdeskprotipeditdelete
https://www.mojohelpdesk.com/blog/2025/11/Mojo-Max-UI-Information-density-improved
Announcement of Mojo Helpdesk update maximizing information density with full-width layout showing ticket titles and last comments, collapsible left navigation...
ui updatemojomaxhigherinformation
https://www.mojohelpdesk.com/blog/2025/11/mojo-pro-tip-filter-out-internal-notes-for-printing
Learn how to filter out internal notes when printing tickets in Mojo Helpdesk to create cleaner, more professional printouts.
mojo helpdeskprotipfilterinternal
https://www.mojohelpdesk.com/blog/2025/11/oct-2025-whats-new-in-mojo
Mojo Helpdesk just shipped a big round of improvements: Felix AI is now available to all customers at no extra cost, agents can preview attachments directly...
newmojooctoberupdatehelpdesk
https://www.mojohelpdesk.com/blog/2025/11/mojo-pro-tip-display-more-data-when-printing-a-ticket-list
Pro tip for printing ticket lists including customizing displayed columns, switching to landscape orientation for more text, and using keyboard shortcuts...
mojo helpdeskprotipprintticket
https://www.mojohelpdesk.com/blog/2025/10/mojo-pro-tip-see-who-did-what-and-when
Learn how to use the event log to track every action on a ticket, including who assigned it, when actions occurred, and which Mojo bots were triggered.
mojo helpdeskprotipsee