Sponsor of the Day:
Jerkmate
https://cxclip.karte.io/events/
Event Report | CX Clip by KARTE
プレイドの主催するイベントやカンファレンス、Meetupのレポート。
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https://www.customerexperiencedive.com/news/macy-nps-gains-mixed-earnings-report/735461/
Macy touts NPS gains in mixed earnings report | CX Dive
The retailer reached the “highest net promoter scores that we've seen on record at the Macy's brand,” according to CEO Tony Spring.
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https://cxclip.karte.io/events/meetup_report/
Meetupレポート | Event Report | CX Clip by KARTE
KARTE Friendsが集まり、お互いの知見を共有しあうKARTE Friendsの講演レポート。
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https://www.qualtrics.com/ebooks-guides/customer-experience-trends/
2026 Consumer Experience Trends Report (CX) - Qualtrics
Discover how financial pressure, AI adoption, and survey fatigue are reshaping customer behavior in 2026. Get fresh insights from 20,000 consumers worldwide.
2026 consumerexperience trendsreport cxqualtrics
https://go.supportninja.com/cx-outsourcing-report-2026
CX Outsourcing Report 2026
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https://www.peerspot.com/landing/product-report-genesys-cloud-cx
2026 Genesys Cloud CX Report
Product reviews from real users of Genesys Cloud CX. Updated for 2026.
genesys cloud cx2026report
https://icmi-resources.icmi.com/form/the-cloud-imperative-for-cx/w_awsi170/prgm.cgi?sr=adv&_t=adv:icmi-resources
The Cloud Imperative for CX Free Research Report
Free Research Report to The Cloud Imperative for CX. The cloud imperative for customer experience
free research reportcloudimperativecx