https://www.retailtouchpoints.com/features/solution-spotlight/loyalty-builders-longbow-2-0-helps-retailers-predict-customer-behavior
To successfully win and retain customer loyalty, retailers must have a thorough understanding of customer interests and spending trends. Analytics company...
customer behaviorloyaltybuilderslongbowhelps
https://www.frontiersin.org/research-topics/30775/towards-an-emerging-science-of-customer-loyalty-to-retail-stores-explanation-drivers-and-frameworks/magazine
Understanding the factors and antecedents that generate and maintain customer loyalty to retail stores is a primary concern in consumer research as it spawned...
emerging sciencecustomer loyaltyretail storestowards
https://www.retailtouchpoints.com/features/executive-viewpoints/from-catalogs-to-e-commerce-using-personalization-to-deliver-customer-loyalty
In Venice in 1498, publisher Aldus Manutius created a catalog of the books he was printing. 15th century Europe was going through a publishing revolution. The...
e commercecatalogsusingpersonalizationdeliver
https://insights.conduent.com/infographics/4-steps-to-build-customer-loyalty-for-retail-and-ecommerce-brands
Read this infographic to explore four vital aspects brands must deliver to create lasting customer relationships and loyalty.
build customer loyaltyinfographicstepsretail
https://smallbiztrends.com/retail-customer-experience/
Jun 18, 2025 - Discover effective strategies to enhance the retail customer experience, driving greater satisfaction and loyalty. Learn how to create memorable shopping...
customer experienceenhancingretailgreatersatisfaction
https://www.retailtouchpoints.com/resources/avoid-these-customer-loyalty-pitfalls
Gaining customer loyalty in the digital sphere, where there are thousands of competitive options only a click away, demands extraordinary effort from online...
customer loyaltyavoidpitfallsretailtouchpoints
https://www.mytotalretail.com/article/loyalty-isnt-automated-why-human-connection-still-defines-retail-cx/
Oct 15, 2025 - The future of retail CX is a combination of humans and automation. AI can handle the IQ side of service, such as automating repetitive tasks, surfacing...
human connectionloyaltyautomatedstilldefines
https://www.retailtouchpoints.com/topics/loyalty/overstock-looks-to-drive-loyalty-with-new-co-branded-credit-card
Overstock has partnered with Citi Retail Services to offer customers digital-first benefits and rewards through the new Overstock Mastercard.
new cooverstocklooksdriveloyalty
https://www.techtarget.com/searchcustomerexperience/news/252478109/New-Antavo-interactive-kiosks-push-retail-loyalty-programs
Antavo, a loyalty management company, has launched a new kiosk that boosts retail loyalty programs. The kiosk has multiple features like prize wheels,...
interactive kiosksretail loyaltynewantavopush
https://www.shopify.com/no-en/case-studies/aviator-nation
Aviator Nation migrated 17 stores from Lightspeed to Shopify POS in weeks, eliminating friction between online and retail while enabling rapid growth.
aviator nationunifiesshopifyboostloyalty
https://www.shopify.com/se/case-studies/aviator-nation
Aviator Nation migrated 17 stores from Lightspeed to Shopify POS in weeks, eliminating friction between online and retail while enabling rapid growth.
aviator nationunifiesshopifyboostloyalty
https://www.yotpo.com/blog/customer-loyalty-programs-in-retail-industry/
Discover the benefits of a customer loyalty program in the retail industry. Learn how to increase retention, boost revenue, and build a program that drives...
customer loyalty programsretailguidegrowth
https://bingage.com/
Bingage is an all-in-one loyalty, CRM and growth platform for restaurants and retail brands to increase repeat sales using smart offers, QR marketing and...
growth platformoneloyaltycrmrestaurants
https://www.retailtouchpoints.com/resources/how-mobile-is-redefining-loyalty
While convenience and cost are important factors in purchasing decisions, we also attach emotions to brands, and we remember our experiences with retailers. We...
mobileredefiningloyaltyretailtouchpoints
https://www.accenture.com/ch-en/case-studies/retail/central-makes-it-personal
Accenture helped Thailand's largest retail company use customer data to enhance loyalty program and deliver personalized shopping experiences. Learn more.
retail loyaltycentral groupcase studyprogramaccenture
https://www.retailtouchpoints.com/resources/loyalty-playbook-the-blueprint-for-building-a-human-emotion-driven-retail-experience
As many as 52% of retailers offer a loyalty program today, with another 12% planning to implement one, according to the 2019 Retail TouchPoints Customer...
human emotionloyaltyplaybookblueprintbuilding
https://www.retailtouchpoints.com/features/executive-viewpoints/build-a-successful-cpg-loyalty-program-with-these-5-tips
In the ultra-competitive market for consumer packaged goods (CPG), brand loyalty programs play a crucial role in differentiating your brand from the rest.
cpg loyaltybuildsuccessfulprogramtips
https://www.retailtouchpoints.com/blog/3-examples-of-email-personalization-that-drive-passionate-customer-loyalty
Building and sustaining deep customer loyalty is a big task that very often comes down to the little things. Too many brands skip over those seemingly small...
email personalizationcustomer loyaltyexamplesdrivepassionate
https://www.retaildive.com/ex/mobilecommercedaily/the-threat-to-brand-loyalty-from-apple-pay
Retail industry news, voices and jobs. Optimized for your mobile phone.
brand loyaltyapple payretail divethreat
https://www.retaildive.com/ex/mobilecommercedaily/why-qsrs-are-late-to-mobile-ordering-while-pizza-chains-up-their-investments
Retail industry news, voices and jobs. Optimized for your mobile phone.
mobile loyaltyretail diveqsrsfalterwithout
https://www.retailtouchpoints.com/features/news-briefs/tanger-adds-paid-tiers-to-loyalty-program-enhances-personalization-capabilities
Tanger Outlets has revamped its TangerClub loyalty program into a three-tier subscription program and debuted a new mobile app.
loyalty programtangeraddspaidtiers
https://www.retaildive.com/news/bath-body-works-loyalty-program-members-three-quarters-sales-earnings/691637/
The program has ballooned to 38 million members in one year. The retailer also opened 30 new off-mall stores in Q2 as it looks for growth.
bath bodyloyalty membersworksmake
https://www.retailtouchpoints.com/blog/incentivizing-innovation-customer-loyalty-in-2016
By Dax Dasilva, Lightspeed While it may seem as though loyalty has migrated online, the reality that will take shape in 2016 and beyond is that consumers are...
customer loyaltyinnovationretailtouchpoints
https://www.retailtouchpoints.com/features/executive-viewpoints/closing-the-checkout-gap-boosting-revenue-and-customer-loyalty
Long forms, limited payment options and inflexible delivery choices continue to frustrate shoppers, leading to cart abandonment and lost revenue.
customer loyaltyclosingcheckoutgapboosting
https://www.retailtouchpoints.com/topics/digital-marketing/how-marketers-can-use-the-holidays-to-set-a-foundation-for-long-term-loyalty?utm_source=kitchenware.clickz.com&utm_medium=Weekly_Newsletter&utm_campaign=Fospha_NIAB_Campaign
Now is the time for brands to ramp up their holiday marketing. Get expert tips for crafting emotionally resonant campaigns.
marketersuseholidayssetfoundation
https://www.marketing-interactive.com/metro-singapore-names-henry-christian-as-head-of-loyalty-and-customer-digital-transformation
Department chain Metro Singapore has named Henry Christian (pictured) as its news head of loyalty and customer digital transformation.
retail branddigital transformationmetrofocusesloyalty
https://www.retailtouchpoints.com/topics/customer-experience/starbucks-and-bank-of-america-link-loyalty-programs-to-provide-extra-perks
Starbucks and Bank of America have linked their rewards programs to offer extra rewards to their most loyal customers.
loyalty programsstarbucksbankamericaprovide
https://www.retailtouchpoints.com/topics/loyalty/only-16-of-organizations-say-they-have-highly-effective-loyalty-programs
Only 16% of businesses believe they have a highly effective loyalty program, according to a recent survey conducted by the International Institute for...
organizationssayhighlyeffectiveloyalty
https://www.retailtouchpoints.com/topics/digital-marketing/mobile-marketing/sebastians-boosts-revenues-17-with-branded-mobile-loyalty-app
As mobile payments cross into the mainstream, app developers are differentiating payment offerings by integrating value-added features such as loyalty, rewards...
mobile loyaltysebastiansboostsrevenuesbranded
https://www.retailtouchpoints.com/features/trend-watch/amazon-focuses-on-subscription-services-to-generate-ongoing-sales-loyalty
Subscription services such as Netflix and Spotify have significantly shifted the way people consume media. Charging a monthly fee, these subscription services...
subscription servicesamazonfocusesgenerateongoing
https://www.retailtouchpoints.com/resources/6-ways-to-improve-customer-loyalty
More than two thirds of retailers have increased their investments in loyalty strategies, focusing on optimization tools, marketing communications and social...
improve customer loyaltywaysretailtouchpoints
https://www.retaildive.com/news/bath-and-body-works-rewards-loyalty-program/630249/
Bath & Body Works Rewards members earn points with every purchase, while the app gives shoppers access to exclusive content.
bath bodyloyalty programretail diveworkslaunches
https://www.bain.com/tr/insights/breaking-the-bank-rbs-remakes-retail-operations-around-customer-loyalty/
After nearly going bust, the bank has regained stability and growth by following the customer lodestar.
retail operationscustomer loyaltybreakingbankrbs
https://www.8x8.com/en-ca/solutions/retail
Transform retail CX with 8x8. Discover how AI insights & automation, seamless interactions, and robust compliance security can drive sales and customer loyalty.
boost salesai poweredretailcxloyalty
https://www.bain.com/es-ar/insights/maureen-burns-mobilizing-for-loyalty-in-retail-banking-video/
Customers in most markets say they would miss their mobile phones more than their wallets. For banks, that means that mobile tools offer the best way to...
retail bankingmaureenburnsmobilizingloyalty
https://tricityretail.com/
Tri City Retail is a team of POS System experts and professionals. Ask us why our cloud-based POS system is superior to the standard retail solutions available...
pos systemloyalty programretail businesses
https://emarsys.com/learn/blog/best-retail-customer-loyalty-programs/
Customer loyalty programs are key for retaining customers. Discover 10 brands with the best customer loyalty programs in retail.
customer loyalty programssap emarsysbestretail
https://www.retailtouchpoints.com/topics/loyalty/colloquy-names-best-loyalty-marketing-initiatves
In its most recent issue, COLLOQUY magazine celebrates its 20th anniversary with a list saluting the leading loyalty innovations of the past two decades....
loyalty marketingcolloquynamesbestretail
https://bitly.com/blog/gamification-in-retail/
Feb 3, 2026 - Learn how retailers use gamification to increase loyalty, boost repeat purchases, and create stronger customer connections—with trackable links and QR Codes.
usegamificationretaildriveloyalty
https://www.emarketer.com/content/loyalty-tests-that-fuel-fraud-how-retail-returns-have-become-stress-test
Retail returns have quietly become one of the most expensive, complex, and customer-sensitive parts of commerce.
loyalty testsfuelfraudretailreturns
https://www.retailtouchpoints.com/resources/how-total-wine-is-recharging-loyalty-with-an-omnichannel-focus
As the largest independent fine wine retailer in the U.S., Total Wine & More operates 225 stores across 25 states. When COVID-19 hit, as an essential retailer...
total winerechargingloyaltyomnichannelfocus
https://www.imperial.ac.uk/news/articles/2026/researchers-to-use-retail-loyalty-card-data-to-identify-early-signs-of-cancer/
Researchers at Imperial College London are launching a major study to investigate whether shopping behaviours shown in loyalty card data from volunteers can...
retail loyaltycard dataresearchersuseidentify
https://www.retaildive.com/news/madison-reed-hair-color-limitless-loyalty-rewards-program/647071/
The hair color company will offer customers discounts and free services based on their membership tier for at-home and Hair Color Bar clients.
tiered loyalty programmadison reedretail divelaunchesnew
https://www.rrd.com/resources/insights/improving-loyalty-with-a-complete-view-of-the-customer
When an international retailer with a network of 4,200 stores came to us with a struggling yet well-established loyalty program.
improvingloyaltycompleteviewcustomer
https://www.score.org/resource/blog-post/use-a-loyalty-program-grow-sales-your-retail-store-or-restaurant
The long-term success of your retail store or restaurant depends on repeat customers. One way to encourage customer loyalty is with a loyalty program.
loyalty programgrow salesuseretail
https://www.retailtouchpoints.com/features/solution-spotlight/como-expands-offering-with-sense-express-loyalty-platform
Como, a cloud-based customer engagement solutions provider, has expanded its product offering with the launch of Como Sense Express. The POS-integrated product...
loyalty platformcomoexpandsofferingsense