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https://www.accc.gov.au/by-industry/digital-platforms-and-services Digital platforms and services | ACCC Competition and consumer issues across digital platforms are a major focus of the ACCC’s current work. In 2023, the ACCC was announced as the initial Digital... digital platforms services accc https://www.accc.gov.au/business/specific-products-and-activities/funeral-services Funeral services | ACCC Businesses selling funeral products and services must not mislead consumers, offer contracts with unfair terms, or take advantage of a consumer’s vulnerability. funeral services accc https://www.accc.gov.au/business/selling-products-and-services Selling products and services | ACCC Learn about the consumer rights that businesses must meet when selling products and services, and what consumers can do if their rights aren’t met. selling products services accc https://www.accc.gov.au/consumers/buying-products-and-services Buying products and services | ACCC Learn about the consumer rights that businesses must meet when selling products and services, and what consumers can do if their rights aren’t met. buying products services accc https://www.accc.gov.au/business/selling-products-and-services/supplying-unrequested-products-or-services Supplying unrequested products or services | ACCC There are rules when a business tries to charge a consumer or another business for products or services they didn’t ask for. services accc supplying unrequested products https://www.accc.gov.au/by-industry/telecommunications-and-internet/telstras-migration-of-fixed-line-services Telstra's migration of fixed line services | ACCC The ACCC assesses compliance with Telstra’s structural separation undertaking and migration plan. We monitor consumer issues and competition while Telstra’s... fixed line services accc telstra migration https://www.accc.gov.au/consumers/buying-products-and-services/receiving-unrequested-products-or-services Receiving unrequested products or services | ACCC There are rules when a business tries to charge a consumer or another business for products or services they didn’t ask for. services accc receiving unrequested products https://www.accc.gov.au/business/specific-products-and-activities/home-care-services Home care services | ACCC Aged care in Australia covers a few different services such as retirement villages, community care and home care. Businesses have responsibilities under... care services accc https://www.accc.gov.au/consumers/specific-products-and-activities/home-care-services Home care services | ACCC Aged care in Australia covers a few different services such as retirement villages, community care and home care. Consumers have rights under consumer law for... care services accc https://www.accc.gov.au/consumers/stay-protected/unauthorised-transfer-of-phone-or-internet-services Unauthorised transfer of phone or internet services | ACCC Unauthorised transfers occur when consumers are switched from one service provider to another without their agreement. internet services unauthorised transfer phone accc https://www.accc.gov.au/by-industry/postal-services/postal-services-price-notification-and-monitoring Postal services price notification and monitoring | ACCC We assess notifications of proposed price increases for Australia Post’s reserved letter services. We inquire into disputes about Australia Post's terms and... postal services price notification monitoring accc https://www.accc.gov.au/about-us/publications/a-guide-to-the-australian-consumer-law-and-personal-services-for-industry A guide to the Australian Consumer Law and personal services for industry | ACCC This guide provides information on the Australian Consumer Law for businesses that provide personal services — for example, hairdressing and beauty services,... australian consumer law personal services guide industry accc