https://www.deloitte.com/uk/en/blogs/ecrs/vulnerable-customers-taking-stock-of-regulatory-expectations.html
Vulnerable Customers: taking stock of regulatory expectations | Deloitte UK
Over the last two years, numerous FCA publications across all sectors include mentions of the treatment of VCs.
vulnerable customerstaking stockregulatory expectationsdeloitteuk
https://www.fca.org.uk/publications/finalised-guidance/guidance-firms-fair-treatment-vulnerable-customers
Guidance for firms on the fair treatment of vulnerable customers | FCA
Mar 7, 2025 - Our Guidance highlights the actions firms should be taking to treat vulnerable customers fairly.
for firmson thefair treatmentvulnerable customersguidance
https://www.bsigroup.com/en-PH/insights-and-media/insights/blogs/why-you-should-make-vulnerable-customers-your-priority/
Why You Should Make Vulnerable Customers Your Priority | BSI
Learn why making vulnerable customers a priority is essential. Discover strategies to support and protect vulnerable groups in your customer base.
why you shouldvulnerable customersmakeprioritybsi
https://app.hascover.co.uk/vulnerable-customers
Vulnerable Customers | Hascover
Build a service and maintenance plan for the household appliances your home relies on.
vulnerable customers
https://abilitynet.org.uk/resources/financial-sector/free-webinar-vulnerable-customers-designing-accessible-inclusive-experiences-all
Free webinar: Vulnerable Customers: Designing accessible, inclusive experiences for all | AbilityNet
This free webinar on the Wednesday 20 May 2026 includes expert AbilityNet guidance about how digital accessibility supports better outcomes for 'vulnerable...
free webinarvulnerable customersinclusive experiencesfor alldesigning
https://www.androidauthority.com/tmobile-phishing-attack-3154880/
T-mobile customers are vulnerable to a new unblockable SMS phishing attack - Android Authority
Apr 19, 2022 - Scammers are sending T-Mobile customers groups texts in a targeted phishing attempt that cannot be easily blocked.
https://www.entergy.com/news/entergy-texas-provides-500000-in-summer-bill-relief-to-help-vulnerable-customers
Entergy Texas provides $500,000 in summer bill relief to help vulnerable customers - Entergy
Jul 27, 2026 - For many of our neighbors, summer doesn’t just bring higher temperatures, it brings higher electricity use. Extreme heat often means running air‑conditioning...
https://content.govdelivery.com/accounts/MDOPC/bulletins/41615d2
Gas utility planning practices leave residential customers vulnerable to unnecessary rate hikes and...