https://help.gleap.io/tr/articles/233-switching-to-gleap-from-another-tool
Switching to Gleap from another tool | Gleap
What carries over from your old help desk , what doesn't, and how to move without a gap in coverage.
switchinggleapanothertool
https://marketplace.daidu.ai/collections/customer-support/products/gleap
Gleap – AI-Powered Customer Support & Feedback Platform – Daidu.ai
Gleap helps businesses manage customer support, feedback, and product insights in one unified AI-powered platform. AI support agents handle common questions...
ai poweredcustomer supportgleapfeedbackplatform
https://help.gleap.io/de/articles/370-how-signing-in-works
How signing in works | Gleap
A login code by email, a passkey, Google, or your company's SSO — there is no password.
signing inworksgleap
https://www.gleap.ai/alternatives/alternative-to-bugasura
Bugasura Alternative for Customer Bug Reports | Gleap
Compare Gleap as a Bugasura alternative for customer bug reports, AI support and reviewed fixes. See where support workflows and QA tools differ.
bug reportsalternativecustomergleap
https://help.gleap.io/it/articles/293-set-up-ticket-types-and-custom-fields
Set up ticket types and custom fields | Gleap
Add your own boards, change their columns, and capture the details your process needs.
set upticket typescustom fieldsgleap
https://docs.gleap.ai/documentation/reactnative/prefill-form-data
React Native SDK: Prefill the widget form - Gleap Documentation
Prefill feedback form fields with known values with the Gleap React Native SDK. Follow the integration code examples.
react nativethe widgetsdkprefillform
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https://help.gleap.io/de/articles/311-build-a-workflow
Build a workflow | Gleap
Draw the flow, add steps, branch on a condition — and keep it small enough to reason about.
buildworkflowgleap
https://help.gleap.io/pt/articles/256-cap-what-a-single-agent-run-can-cost
Cap what a single agent run can cost | Gleap
Every agent has a cost ceiling per run. What it does at 75% and at 100%, and how to choose the number.
a singlecapagentruncost
https://upvoty.com/alternative/gleap-alternative
The best Gleap alternative in 2026: Upvoty
Gleap is built around in-app bug reporting and chat. Customer feedback boards are a side feature. If you actually want a voting-driven roadmap with a public...
the bestgleapalternativeupvoty
https://help.gleap.io/de/articles/349-how-integrations-work
How integrations work | Gleap
What an integration does, how to connect one, and how to decide which tickets it should touch.
integrationsworkgleap
https://help.gleap.io/it/articles/382-kai-resolve-a-second-level-of-support-before-your-team
Kai Resolve: a second level of support before your team | Gleap
Kai answers, Kai Resolve investigates, your team is the last stop. How the four triggers work, and what customers see.
kairesolvesecondlevelsupport
https://help.gleap.io/pt/articles/391-follow-what-kai-did
Follow what Kai did | Gleap
The Activity page: every decision and score change Kai made, filtered, with unread tracking.
followkaigleap
https://help.gleap.io/ro/collections/51-let-customers-reach-you
Let customers reach you | Gleap
The messenger in your product, your support inbox by email, and WhatsApp, Instagram, Facebook, Telegram and Slack.
letcustomersreachgleap
https://help.gleap.io/es/articles/391-follow-what-kai-did
Follow what Kai did | Gleap
The Activity page: every decision and score change Kai made, filtered, with unread tracking.
followkaigleap
https://docs.gleap.ai/documentation/ioniccapacitor/prefill-form-data
Ionic Capacitor SDK: Prefill the widget form - Gleap Documentation
Prefill feedback form fields with known values with the Gleap Ionic Capacitor SDK. Follow the integration code examples.
the widgetioniccapacitorsdkprefill
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https://help.gleap.io/hu/articles/368-custom-widgets-in-the-messenger
Custom widgets in the messenger | Gleap
Render content from your own backend on the messenger home — and open views the customer can act on.
custom widgetsin themessengergleap
https://www.gleap.ai/alternatives/alternative-to-userpilot
Userpilot Alternative: Onboarding and AI Support | Gleap
A Userpilot alternative for software teams: tours, checklists and surveys connected to AI support and bug reports, with unlimited seats from Team.
alternativeonboardingsupportgleap
https://help.gleap.io/tr/articles/372-roles-and-permissions
Roles and permissions | Gleap
The three built-in roles, what separates them, and how to build a role of your own.
rolespermissionsgleap
https://help.gleap.io/hu/articles/237-kai-and-your-data
Kai and your data | Gleap
What Kai sends to an AI provider, which providers those are, where they process it, and how to narrow or switch it off.
your datakaigleap
https://help.gleap.io/el/articles/363-sdk-method-index
SDK method index | Gleap
What each Gleap method is for, so you know which one you want before you open the docs.
sdkmethodindexgleap
https://help.gleap.io/it/articles/294-field-types-reference
Field types reference | Gleap
Every type a custom field can have, and which to pick for a given piece of information.
field typesreferencegleap
https://help.gleap.io/ro/articles/373-what-gleap-stores-and-where
What Gleap stores, and where | Gleap
The data your workspace holds, the regions it lives in, and where the binding documents are.
gleapstores
https://help.gleap.io/fr/articles/317-tag-conversations-automatically
Tag conversations automatically | Gleap
Three ways to get tags applied consistently, and which one fits where.
tagconversationsautomaticallygleap
https://docs.gleap.ai/documentation/javascript/push-notifications
JavaScript SDK: Push notifications - Gleap Documentation
Set up push notifications for customer messages with the Gleap JavaScript SDK. Follow the integration code examples.
javascript sdkpush notificationsgleapdocumentation
https://help.gleap.io/pt/articles/373-what-gleap-stores-and-where
What Gleap stores, and where | Gleap
The data your workspace holds, the regions it lives in, and where the binding documents are.
gleapstores
https://docs.gleap.ai/documentation/flutter/audio-recording
Flutter SDK: Audio recording - Gleap Documentation
Configure audio messages in customer conversations with the Gleap Flutter SDK. Follow the integration code examples.
flutter sdkaudio recordinggleapdocumentation
https://help.gleap.io/pt/articles/275-restrict-where-the-messenger-can-load
Restrict where the messenger can load | Gleap
Limit the widget to your own domains, and optionally to particular countries.
where therestrictmessengerloadgleap
https://www.gleap.ai/mcp
Gleap MCP Server for Claude, Codex and Cursor | Gleap
The Gleap MCP server connects Claude, Codex, Cursor and any MCP client to your support data: tickets, contacts, help center and coding sessions, with OAuth.
mcp servergleapclaudecodexcursor
https://help.gleap.io/el/collections/63-connect-your-stack
Connect your stack | Gleap
Send Gleap's data where your team already works — issue trackers, chat tools, billing, CRM and automation platforms.
connectstackgleap
https://docs.gleap.ai/documentation/guides/authenticated-conversation-files
Authenticated conversation files - Gleap Documentation
Require authenticated, authorized access to new conversation files and route customers through your application's login.
authenticatedconversationfilesgleapdocumentation
https://help.gleap.io/es/articles/269-design-your-messenger
Design your messenger | Gleap
Pick a home version, set colours and logo, and decide what the conversation list and composer show.
designmessengergleap
https://help.gleap.io/ro/articles/365-console-logs-network-requests-and-replays
Console logs, network requests and replays | Gleap
The debug data attached to a bug report — what's captured, and how to control it.
network requestsconsolelogsreplaysgleap
https://help.gleap.io/ro/articles/306-schedule-a-reply-for-later
Schedule a reply for later | Gleap
Write now, send at a sensible hour — useful across timezones and after a late-night fix.
schedule areplylatergleap
https://help.gleap.io/de/articles/308-what-each-metric-actually-counts
What each metric actually counts | Gleap
Definitions for the numbers that are easy to misread — coverage, deflection, rates and the two ticket counts.
metricactuallycountsgleap