https://support.zoom.com/hc/en/contact-center?id=contact_center
Zoom Contact Center Support
Get help with Zoom Contact Center from handling customer interactions to configuring queues. Explore featured topics, common questions, and resources.
zoom contact centersupport
https://developers.zoom.us/changelog/contact-center/web/3.2.0/
Zoom Contact Center SDK - web - 3.2.0 - Zoom Developer Changelog
Enhanced URL recognition and video display; fixed accessibility, audio, and upload issues.
zoom contact centersdkwebdeveloperchangelog
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0081542
Configuring Zoom Contact Center for Service Cloud Voice
The Zoom Contact Center integration with Service Cloud Voice enables admins to easily connect their Zoom
zoom contact centerfor serviceconfiguringcloudvoice
https://developers.zoom.us/changelog/contact-center/android/1.4.0/
Zoom Contact Center SDK - Android - 1.4.0 - Zoom Developer Changelog
Added in-app video engagement recording notifications and mirror video option for consumers. Added typing indicators for in-app chat engagements. Fixed issue...
zoom contact centersdk androiddeveloperchangelog
https://developers.zoom.us/changelog/contact-center/android/2.1.0/
Zoom Contact Center SDK - Android - 2.1.0 - Zoom Developer Changelog
Added enabling or disabling closed captioning/transcription and translation while in a video engagement, viewing closed captioning/transcription and...
zoom contact centersdk androiddeveloperchangelog
https://developers.zoom.us/changelog/contact-center/ios/2.6.0/
Zoom Contact Center SDK - iOS - 2.6.0 - Zoom Developer Changelog
The Zoom Contact Center SDK for iOS has been updated to version 2.6.0. This release adds support for an updated service delegate error handling method,...
zoom contact centersdk iosdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/zoom-contact-center-may-30-2023/
Zoom Contact Center - May 30, 2023 - Zoom Developer Changelog
Added new variables, queues, and logs APIs. Changed engagements, queues, inboxes, and recordings APIs. Fixed agent ttatuses and webhook events.
zoom contact centermaydeveloperchangelog
https://developers.zoom.us/docs/api/rest/reference/contact-center/methods/
Zoom Contact Center API - API - Zoom Developer Docs
API Reference for /docs/api/rest/reference/contact-center/methods
zoom contact centerapi developerdocs
https://developers.zoom.us/changelog/contact-center/web/2.5.0/
Zoom Contact Center SDK - web - 2.5.0 - Zoom Developer Changelog
Added event listeners for open, close, show, hide, and send_message; added action methods for open, close, show, hide, endChat, and changeCampaign.
zoom contact centersdkwebdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/android/1.3.0/
Zoom Contact Center SDK - Android - 1.3.0 - Zoom Developer Changelog
Added in-app chat to video upgrade allowing agents to upgrade chat conversations to video calls with retained chat history. Added in-app video engagement...
zoom contact centersdk androiddeveloperchangelog
https://developers.zoom.us/changelog/contact-center/zoom-contact-center-july-18-2022/
Zoom Contact Center - July 18, 2022 - Zoom Developer Changelog
New APIs added for queues, recordings, reports, and webhooks related to tasks and task reservations. It also notes an enhancement to the list queue agents API...
zoom contact centerjulydeveloperchangelog
https://ev.zoom.com/ja/webinars-events/reinvent-the-customer-experience-with-zoom-contact-center-and-the-zoom-virtual-agent/
Reinvent the customer experience with Zoom Contact Center and the Zoom Virtual Agent | Zoom
the customer experiencezoom contact centerreinvent
https://www.zoom.com/en/products/contact-center/?_ga=2.40389858.1741073044.1710188973-2057068961.1708714781
Zoom Contact Center: Contact Center Solutions | Zoom
Zoom Contact Center brings the Zoom CX ecosystem together, helping teams deliver more personal customer experiences in an AI-driven, connected platform.
zoom contact centersolutions
https://developers.zoom.us/changelog/contact-center/ios/2.10.0/
Zoom Contact Center SDK - iOS - 2.10.0 - Zoom Developer Changelog
Updated internal Zoom Video SDK version to 1.9.5. Fixed issue where floating view in minimize mode wouldn't appear when app displayed Contact Center's inner...
zoom contact centersdk iosdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/android/2.9.0/
Zoom Contact Center SDK - Android - 2.9.0 - Zoom Developer Changelog
Added audio status animation to video, added requesting scheduled callbacks and ZoomCCScheduledCallbackService instance, added way for supervisor to meet...
zoom contact centersdk androiddeveloperchangelog
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085600
Enabling Zoom Contact Center Engagement Brief
The Zoom Contact Center Engagement Brief feature automatically generates a comprehensive document during
zoom contact centerenablingengagementbrief
https://preview.zoom.com/en/products/contact-center/
Zoom Contact Center: Contact Center Solutions
Zoom Contact Center brings the Zoom CX ecosystem together, helping teams deliver more personal customer experiences in an AI-driven, connected platform.
zoom contact centersolutions
https://ev.zoom.com/fr/webinars-events/reinvent-the-customer-experience-with-zoom-contact-center-and-the-zoom-virtual-agent/
Reinvent the customer experience with Zoom Contact Center and the Zoom Virtual Agent | Zoom
the customer experiencezoom contact centerreinvent
https://developers.zoom.us/changelog/contact-center/ios/3.1.0/
Zoom Contact Center SDK - iOS - 3.1.0 - Zoom Developer Changelog
Added new form type and fields, fixed chat bug.
zoom contact centersdk iosdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/web/2.1.0/
Zoom Contact Center SDK - web - 2.1.0 - Zoom Developer Changelog
Added enable or disable closed captioning/transcription and translation while in a video engagement. View closed captioning/transcription and translation while...
zoom contact centersdkwebdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/zoom-contact-center-february-24-2023/
Zoom Contact Center- February 24, 2023 - Zoom Developer Changelog
Added new Users, voice Calls, and transfer webhook APIs. Changed Queue, recording, inbox, and historical queue report APIs to add new fields and functionality....
zoom contact centerfebruarydeveloperchangelog
https://confluence.esg.wsu.edu/pages/viewpageattachments.action?pageId=444793166&metadataLink=true
Attachments - Zoom Contact Center - Transferring Engagement to another ZCC Flow - Knowledge Base -...
zoom contact center
https://developers.zoom.us/changelog/contact-center/android/1.2.0/
Zoom Contact Center SDK - Android - 1.2.0 - Zoom Developer Changelog
Added support for in-app chats with chat bots. The admin-configured chat bot name and avatar displays in the in-app chat window.
zoom contact centersdk androiddeveloperchangelog
https://developers.zoom.us/changelog/contact-center/ios/2.1.0/
Zoom Contact Center SDK - iOS - 2.1.0 - Zoom Developer Changelog
Added enable or disable closed captioning/transcription and translation while in a video engagement, view closed captioning/transcription and translation while...
zoom contact centersdk iosdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/ios/2.2.0/
Zoom Contact Center SDK - iOS - 2.2.0 - Zoom Developer Changelog
Fixed issue with agent name mapping. Fixed alignment of preview page in horizontal view.
zoom contact centersdk iosdeveloperchangelog
https://www.zoom.com/en/products/contact-center/?amp_device_id=59d2554f-0afe-447b-9649-475385491547
Zoom Contact Center: Contact Center Solutions | Zoom
Zoom Contact Center brings the Zoom CX ecosystem together, helping teams deliver more personal customer experiences in an AI-driven, connected platform.
zoom contact centersolutions
https://developers.zoom.us/changelog/contact-center/zoom-contact-center-march-20-2023/
Zoom Contact Center - March 20, 2023 - Zoom Developer Changelog
Added new batch update users, preferences, and variable logs APIs. Added new recording webhooks. Added timezone standards and new fields to engagements,...
zoom contact centermarchdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/android/2.6.0/
Zoom Contact Center SDK - Android - 2.6.0 - Zoom Developer Changelog
Added onError method to the ZoomCCServiceListener listener. It optimizes KB article display, supports uploading attachments and minimizing the video waiting...
zoom contact centersdk androiddeveloperchangelog
https://www.zoom.com/en/products/contact-center/?amp_device_id=5a223e96-3867-49b0-ac7d-499ce7da737c
Zoom Contact Center: Contact Center Solutions | Zoom
Zoom Contact Center brings the Zoom CX ecosystem together, helping teams deliver more personal customer experiences in an AI-driven, connected platform.
zoom contact centersolutions
https://developers.zoom.us/changelog/contact-center/android/2.3.0/
Zoom Contact Center SDK - Android - 2.3.0 - Zoom Developer Changelog
Added new method to allow in-app initiation for ZVA chat engagements.
zoom contact centersdk androiddeveloperchangelog
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0085601
Generating Zoom Contact Center Engagement Brief
Zoom Contact Center Engagement Brief introduces automated generation of a structured record at the start
zoom contact centergeneratingengagementbrief
https://developers.zoom.us/changelog/contact-center/zoom-contact-center-august-22-2022/
Zoom Contact Center - August 22, 2022 - Zoom Developer Changelog
Added APIs for notes, recordings, reports, skills, and users. Added webhooks for engagements, queues, tasks, and users. Enhancements to delete engagement...
zoom contact centeraugustdeveloperchangelog
https://developers.zoom.us/changelog/contact-center/ios/2.8.0/
Zoom Contact Center SDK - iOS - 2.8.0 - Zoom Developer Changelog
Added multi-language support for captions and collect input widget URL. Changed UI enhancement for the Contact Center video channel.
zoom contact centersdk iosdeveloperchangelog
https://ecosystem.hubspot.com/pt/marketplace/listing/zoom-contact-center-for-hubspot-by-zoom-video-communica-2034501
Zoom Contact Center - Aplicativo para HubSpot | Zoom Video Communications
Advanced CTI integration with Zoom Contact Center
zoom contact centeraplicativoparahubspotvideo
https://www.zoom.com/id/products/contact-center/features/connected-journeys/
Zoom Contact Center: fitur pusat panggilan AI | Zoom
Fitur Zoom Contact Center seperti perutean AI, kesinambungan panggilan, dan dialer otomatis tanpa agen memberikan pengalaman terhubung yang membantu...
zoom contact centerfiturpusatpanggilanai
https://developers.zoom.us/docs/contact-center/ios/
Contact Center SDK for iOS - Contact Center - Zoom Developer Docs
Explore the Contact Center SDK for iOS to integrate omnichannel contact center features including chat, video, screen sharing, and scheduled callbacks into...
sdk for ioscontact centerzoomdeveloperdocs
https://www.zoom.com/en/blog/august-2022-product-update/
New From Zoom: Enhanced Language Support, Improved Contact Center Analytics, Expanded Whiteboard...
Learn about our enhanced language and captioning features for meetings and webinars, the latest whiteboard updates, and more!
contact center analyticslanguage support