Robuta

https://www.freshworks.com/se/freshservice/
Jun 10, 2025 - Leverera IT-tjänster för företag med Freshservice, en AI-driven ITSM-plattform som är snabb att driftsätta, enkel att använda och driver produktivitet och...
aidrivenitsmplattformalla
https://www.teamdynamix.com/resources/customer-stories/covenant-healthcare-itsm-and-ppm/
Jul 7, 2025 - Covenant HealthCare gains a 'single pain of glass' with improved ITSM and PPM dashboards to help optimize resources.
covenanthealthcarebringsitsmppm
https://www.proactivanet.com/
Aug 1, 2025 - Software ITAM + ITSM de gestión de activos tecnológicos en empresas. Securiza, ahorra y optimiza tus infraestructuras y servicios TI.
softwareespecializadoenitamitsm
https://www.teamdynamix.com/resources/customer-stories/texas-am-system-office-of-it-improves-it-workflows-with-no-code-itsm/
Oct 31, 2025 - See how improving workflows with no-code ITSM can lead to more effective service delivery and better user experiences.
improvingworkflowscodeitsmefficiency
https://www.automox.com/automox-and/freshworks
Expand your ITSM capabilities with automated endpoint management. Increase IT operations efficiency with a single platform to execute actions from...
automoxampfreshworksitsmcapabilities
https://www.computerworld.com/brandposts/5-areas-of-itsm-being-transformed-by-automation-in-2026/
areasitsmtransformedautomation
https://www.freshworks.com/customers/stories/dpd/
Oct 29, 2024 - Freshservice revamps ticketing and collaboration among agents, leading to improved productivity and more self-service.
unifieditsmboostssatisfactiondpd
https://tendcode.com/subject/article/itsm-incident-management-process/
itsm
https://www.freshworks.com/freshservice/it-service-management/
Nov 12, 2025 - Streamline IT service operations with modern ITSM. Deliver exceptional employee experiences, automate workflows, and optimize IT efficiency with Freshservice.
service managementitsmplatformfreshservice
https://www.freshworks.com/de/freshservice/
Jun 10, 2025 - Stellen Sie IT-Service im Unternehmen mit Freshservice bereit, einer KI-gestützten ITSM-Plattform, die sich schnell implementieren lässt, einfach zu bedienen...
kiitsmplattformservice
https://www.teamdynamix.com/blog/3-businesses-share-why-they-made-the-switch-to-no-code-itsm/
Oct 14, 2025 - No-code IT Service Management (ITSM) software can help overwhelmed IT organizations address resource constraint and backlog issues.
cost effectiveswitchingcodeitsmsolution
https://www.solarwinds.com/itsm/asset-management
Discover, track, and manage all the assets powering your business—from servers and monitors to tables and chairs—with SolarWinds ITSM tools.
asset managementcmdbitsmsoftwaresolarwinds
https://www.exponential-e.com/services/it-services/it-service-management-itsm-as-a-service
Streamline IT operations with Exponential-e's ITSM-as-a-Service. Built on ServiceNow® & ITIL v4, our solution accelerates efficiency and service...
service managementitsmexponential
https://www.ivanti.com/resources/research-reports/itsm-automation
AI is widely recognized as a transformative tool for efficiency gains, but more organizations should consider its key role in building resilience.
aifutureitsmautomationivanti
https://blog.invgate.com/itsm-rfp-template
Download this ITSM RFP Template to make sure you can fairly and effectively compare different vendors and choose the best solution for your organization!
rfp templatefreeitsmguidedownload
https://www.teamdynamix.com/blog/how-to-find-the-best-itsm-tool/
Oct 30, 2025 - Looking for a new ITSM tool? Use this guide to find the right IT Service Management software for your organization.
findbestitsmtoolteamdynamix
https://www.teamdynamix.com/industries/k12-districts/
Jul 9, 2024 - IT leaders are looking to modernize ITSM for K-12 districts by introducing enterprise automation, self-service and ITIL-aligned platforms.
itsmkdistrictsteamdynamix
https://itsm-factory.com/
Oct 9, 2025 - ITSM Factory propose des solutions, outils ITSM pour GLPI, iTop et i-doit afin d'optimiser vos services via un support dédié.
itsmfactoryexpertsensolutions
https://aisera.com/products/next-gen-itsm/
Dec 10, 2025 - Maximize IT efficiency with Aisera's Agentic AI for next-gen ITSM. Automate tasks, scale support, and integrate with major ITSM platforms.
next genagentic aiitsmefficiencysupport
https://www.teamdynamix.com/resources/product-information/solution-brochure-it-service-management-itsm/
Jul 15, 2024 - Learn more about the ITIL-aligned TeamDynamix IT Service Management (ITSM) software and all it can do for your business.
service managementitsmteamdynamix
https://www.teamdynamix.com/industries/healthcare/
Jul 25, 2024 - IT leaders in healthcare are seeking ITSM/ESM platforms that are agile. No-code is transforming how we integrate and automate.
itsmhealthcareteamdynamix
https://www.teamdynamix.com/industries/hospitality/
Mar 11, 2025 - IT leaders in hospitality are looking for improved ITSM/ESM platforms that offer enterprise automation and better self-service.
itsmhospitalityteamdynamix
https://iw-resources.informationweek.com/free/w_tean449/prgm.cgi?a=1
Free White Paper to ITSM Rankings & Quadrant--See Top Platforms Compared. See what these ITSM rankings reveal about modern service management.
top platformswhite paperitsmrankingsquadrant
https://www.easyvista.com/blog/the-role-of-artificial-intelligence-in-itsm-incident-management/
Jul 24, 2025 - To meet increasingly complex needs, organizations' technological infrastructure tends to expand to handle a particularly heavy workload.
artificial intelligenceincident managementroleitsm
https://www.rezolve.ai/automated-it-helpdesk
ITSM streamlines the design, delivery, and support of IT services, aligning with business goals to enhance efficiency and optimize the entire service lifecycle.
ai powereditsmautomatedhelpdeskresolution
https://smworld.com/
Attend Service Management World, the definitive event for Service Management professionals, and propel your business and career forward.
enterprise service managementsupportprofessionalsconferenceitsm
https://www.enterprisemanagement.com/product/teamdynamix-redefines-technician-efficiency-with-ai-service-assist-for-itsm/
Nov 19, 2025 - TeamDynamix has launched AI Service Assist, an extension of its IT Service Management (ITSM) platform that delivers contextual, AI-powered support for its...
ai serviceteamdynamixtechnicianefficiencyassist
https://www.easyvista.com/blog/the-role-of-actionable-data-in-itsm/
Jul 8, 2025 - The digital revolution we are immersed in is a permanent revolution. We live in an era where the ability to respond quickly, almost immediately, to changes has...
actionable dataroleitsm
https://iw-resources.informationweek.com/free/w_tean438/prgm.cgi?a=1
Free eBook to The Automation Playbook to Future-Proof ITSM. Brought to you by TeamDynamix
automationplaybookfutureproofitsm
https://www.usu.com/en/resources/21/white-paper-choosing-an-itsm-tool
The range of IT service management tools on offer has become very confusing. According to Gartner, there are currently more than 400 companies offering tools...
selectingitsmtool
https://www.teamdynamix.com/blog/dont-let-your-itsm-software-break-the-bank-why-codeless-itsm-matters/
Oct 2, 2025 - Discover the best codeless ITSM software and how it can save you resources. Learn why codeless ITSM matters for modern IT management.
bestitsmsoftware
https://www.freshworks.com/pricing/
Dec 15, 2023 - Pricing for Freshworks Customer service, IT service, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.
customer servicefreshworkspricingsoftwareitsm
https://www.teamdynamix.com/resources/customer-stories/nutrabolt-no-code-itsm-tool/
Jul 7, 2025 - Nutrabolt improves IT Support Desk outcomes with no-code ITSM offering low admin overhead, automation and improved self-service portal.
deployscodeitsmtoolteamdynamix
https://www.teamdynamix.com/resources/customer-stories/bi-contractors-itsm-selection/
Jul 7, 2025 - B&I Contractors, discusses key criteria for ITSM selection. From low admin overhead to improved self-service ... what matters most to you?
bampcontractorstipsitsm
https://www.solarwinds.com/itsm/ai-and-automation
Streamline agents' work with SolarWinds ITSM Tools using solutions powered with AI. Let our smart assistants help them with repeated daily tasks!
ai serviceitsmautomationmanagementsoftware
https://www.teamdynamix.com/industries/business-services/
Jul 30, 2024 - IT leaders in business services are looking for agile ITSM platforms that leverage no-code automation and enterprise integration.
business servicesitsmteamdynamix
https://blog.invgate.com/itsm-tools-comparison
Compare the best ITSM Software: InvGate Service Management, ServiceNow ITSM, SolarWinds Service Desk, SysAid, Zendesk Suite, BMC Helix and more.
expert reviewtopitsmtoolssoftware
https://www.teamdynamix.com/resources/customer-stories/ellsworth-adhesives-itsm-automation/
Jul 7, 2025 - Ellsworth Adhesives improves ITSM/ESM with game changing automation and ease of use for increased team efficiency.
ellsworthadhesivesitsmteamdynamix
https://www.teamdynamix.com/resources/customer-stories/charter-oak-financial-itsm-innovation/
Jul 7, 2025 - Charter Oak Financial embraces ITSM innovation with automation, enterprise integration, and an improved self-service portal.
charter oakfinancialitsminnovationteamdynamix
https://blog.intimetec.com/guide-to-itsm
Master IT Service Management with this comprehensive guide. Improve your managed IT services, IT support services, and IT project management for business...
service managementguideitsmstrategiesimplementation
https://www.sysaid.com/?utm_source=Hesk&%3Butm_medium=cpc&%3Butm_campaign=HeskProduct_To_HP
Nov 3, 2025 - Explore SysAid's AI-powered ITSM platform. Automate workflows and optimize IT service delivery. Get started today!
sysaiditsmplatformautomateamp
https://www.itbusinessedge.com/it-management/servicenow-vs-jira/
Oct 25, 2023 - Jira and Servicenow are leading ITSM vendors. Compare Jira vs ServiceNow to learn about their features, pricing and more.
service deskservicenow itsmjiravscomparison
https://www.freshworks.com/freshservice/product-updates/
May 1, 2025 - Check out the Latest ITSM ITIL Product Updates ✓ Upcoming features and updates in Freshservice ITSM Software
product updatesupcoming featuresitsmfreshservice
https://www.cio.com/article/222223/top-itsm-tools.html
Sep 8, 2025 - IT service management has evolved into a key function for keeping the enterprise humming. These platforms can help you track and hone service workflows.
service managementitsmguidetoptools
https://www.sysaid.com/personal-demo
Nov 10, 2025 - Get a hands-on, personalized demo of SysAid's AI ITSM platform. Discover tailored automation solutions for your IT team. Book your demo now!
agentic aiitsmampdemosysaid
https://www.teamdynamix.com/industries/higher-education/
Oct 2, 2025 - Higher Ed IT leaders are looking towards no-code ITSM/ESM platforms for improved agility, automation and campus system integration.
higher educationitsmteamdynamix
https://www.teamdynamix.com/resources/customer-stories/marketlab-modernizes-itsm-software/
Jul 7, 2025 - Market Lab is driving IT team efficiency with modernized ITSM software with workflow automation, self-service, and project management.
marketlabitsmsoftwareteamdynamix
https://www.mitsm.de/schulung/fitsm/
Jul 15, 2025 - FitSM-Schulungen vom Spezialisten. FitSM, der Standard für schlankes Service Management ist der ideale Einstieg in prozessorientiertes ITSM.
schulungenampzertifizierungitsm
https://www.hclsoftwareideaverse.com/bigfix/products/service-management?bigfix=io
Transform IT service management with HCL BigFix Service Management. Leverage Agentic AI to automate incidents, improve service outcomes, and enable proactive...
hcl bigfixservice managementai powereditsmplatform
https://www.digitalbusiness-magazin.de/itsm-2026-it-teams-zwischen-troubleshooting-und-zukunftsstrategie-a-fa5d8aa4162571fab8582e2dd2943473/
Nov 24, 2025 - Ein neuer Report von Topdesk zeigt, dass sich IT-Abteilungen mit einem verbesserten ITSM zunehmend zum strategischen Partner entwickeln.
itsmteamstroubleshootingund
https://www.usu.com/en/it-service-management/what-is-itsm
Explore IT service management (ITSM) to enhance IT service delivery, improve efficiency, and boost user satisfaction across your organization with structured...
service managementstrategic decisionitsm
https://info.protera.com/cloudvantage-for-enterprise-itsm
Sep 9, 2025 - Protera CloudVantage – your all-in-one management platform. Harness automation, monitoring, and AI to streamline workloads.
enterpriseitsm
https://www.silicon.de/41721728/itsm-system-fuer-kleines-it-team
Einrichtung und Betrieb von ITSM zu komplex und viel zu teuer? Das Gegenteil beweist das sächsische Unternehmen BANG Kransysteme.
itsmsystemteamsiliconde
https://www.teamdynamix.com/blog/ditch-bloated-itsm-a-practical-guide/
Oct 29, 2025 - 8 in 10 IT buyers overspend on ITSM tools. Learn how no-code ITSM platforms can reduce costs while improving service delivery.
practical guideditchbloateditsmcode
https://www.connectwise.com/
Empower your MSP with all-in-one tools: RMM, UMM, SOC, NOC, and Cybersecurity. Join a thriving community to grow and manage your business seamlessly.
management softwareitsmmspsolutionsconnectwise
https://www.infotech.com/research/ss/analyze-your-itsm-ticket-data
​​​This blueprint helps you identify your most crucial ticket data and analyze the data to continually mature your daily, weekly, and monthly ...
research groupanalyzeitsmticketdata
https://www.ifs.com/solutions/capabilities/it-service-management
Explore IFS IT Service Management (ITSM) software solutions. Automate workflows for full visibility and control over your IT landscape.
service managementsoftware solutionsitsmifs
https://www.legitsecurity.com/blog/legit-scans-for-secrets-in-servicenow-itsm-tickets
Get details on Legit's ability to scan for secrets in ServiceNow tickets.
servicenow itsmlegitsecretstickets
https://www.teamdynamix.com/industries/telcom-media-and-technology/
Jul 9, 2024 - Modernizing ITSM in Media and Tech companies with no-code enterprise ITSM/ESM, automation and enterprise integration.
itsmtelecommediaamptech
https://www.teamdynamix.com/resources/customer-stories/pima-county-smart-itsm/
Jul 7, 2025 - Pima County deploys 'Smart ITSM' to improve productivity and decreased ticket volume by supercharging ITSM with automation.
pima countydeployssmartitsmteamdynamix
https://www.freshworks.com/freshservice/
Jun 10, 2025 - Deliver enterprise IT service with Freshservice, an AI-powered ITSM platform that's quick to deploy, easy to use, and drives productivity and business impact.
ai powereditsmplatformsimplescalable
https://www.freshworks.com/freshservice/msp/pricing/
Jun 10, 2025 - Explore Freshservice pricing for MSPs. Discover flexible, purpose-built ITSM solutions designed to streamline operations and boost client satisfaction for...
freshservicemspspricingtailoreditsm
https://www.solarwinds.com/itsm/esm
Extend ITSM beyond IT. With SolarWinds, enhance service availability and streamline workflows across HR, finance, and more. Discover the difference.
service managementnonteamsitsmsoftware
https://www.brighttalk.com/webcast/534/659506
Artificial intelligence continues to promise transformative change for organizations — and IT Service Management (ITSM) is no exception. AI-powered auto...
beyondhypemakingsmartdecisions
https://blog.leena.ai/itsm-software-guide-for-leaders/
Oct 15, 2025 - Discover the future of ITSM Software. This guide for CIOs covers AI's impact, key features, and how to maximize ROI for your enterprise.
itsmsoftwareguidetechleaders
https://blog.invgate.com/bmc-footprints-vs-remedy
Discover the key differences between BMC Footprints vs BMC Helix ITSM (formerly Remedy), and why InvGate Service Management is the top ITSM alternative.
key differencesbmcfootprintsvsremedy
https://www.teamdynamix.com/resources/customer-stories/legacy-supply-chain-itsm-tool/
Jul 7, 2025 - Legacy Supply Chain walks through key ITSM criteria used to select their new platform including automation, ITIL-alignment and services.
supply chainlegacyitsmtoolcriteria
https://www.teamdynamix.com/
Jan 15, 2026 - Synchronize your enterprise with workflow automation - when everyone and everything works together you can aim higher and get there faster.
teamdynamixaiitsmscalableservice
https://www.teamdynamix.com/resources/customer-stories/slu-reduces-itsm-admin-costs/
Jul 7, 2025 - Learn how Saint Louis University is reducing ITSM admin costs with a no-code IT Service Management platform.
sluitsmadmincoststeamdynamix
https://www.itnews.com.au/special-feature/uncomplicate-and-modernise-inside-the-new-era-of-itsm-618307
This report is about how modern ITSM and ESM platforms are replacing outdated, complex systems with simplified, AI-driven, user-centric solutions that d...
new erainsideitsm
https://info.easyvista.com/ebook-finding-the-right-itsm-fit-after-cherwell
Navigate your transition from Cherwell with our ebook. Discover essential insights, a decision matrix, and key questions to select your next ITSM solution.
ebookfindingrightitsmfit
https://iw-resources.informationweek.com/free/w_tean447/prgm.cgi?a=1
Free eBook to Ditch Bloated & Complex ITSM. Stop paying more for ITSM that does less. Get all the power, without the headaches.
ditchbloatedcomplexitsmfree
https://leena.ai/use-cases/it-service-management
Broaden your ITSM capabilities with an AI Assistant to streamline incident management and change management. Discover the power of generative AI!
ai assistantoptimizeitsm
https://www.gliffy.com/blog/create-itsm-jira-workflows-with-ai
A detailed guide to visualizing Jira ITSM workflows, demonstrating how visual representations of incident management, change management, and proactive problem...
visualizingjiraitsmworkflowsgliffy
https://itopstimes.com/tag/itsm/
itops timesitsmarchives
https://www.oxari.com/
Profesjonalne systemy ITSM ServiceDesk zgodne z ITIL dla zespołów IT. Kompleksowe wdrożenia i elastyczność konfiguracji - poznaj OXARI!
dla firmsystemitsmoprogramowanie
https://www.freshworks.com/br/freshservice/
Jun 10, 2025 - Ofereça serviços de TI corporativos com o Freshservice — uma plataforma de ITSM com IA, de rápida implementação, fácil de usar e que impulsiona a produtividade...
plataformadeitsmcomia
https://www.freshworks.com/freshservice/ai-itsm/
Nov 12, 2025 - Democratize AI for everyone who drives your service teams—deliver personalized employee assistance, enable agents to focus on high-value tasks, and empower...
ai poweredfreddyitsmplatformfreshservice
https://www.easyvista.com/blog/the-role-of-observability-in-itsm-platforms-from-noise-to-action/
Oct 22, 2025 - Learn how observability empowers ITSM platforms to intelligently correlate signals, reduce MTTR, and transform IT operations into strategic actionability.
observabilityitsmstrategicmanagers
https://www.eficode.com/
Eficode offers consultancy, training, advisory and support that enable organizations to develop quality software faster with leading practices and tools.
bettersoftwarelifecycledevopsai
https://www.teamdynamix.com/industries/manufacturing-cpg/
Jul 25, 2024 - IT leaders in manufacturing are looking for no-code ITSM platforms to reduce admin overhead while offering improved enterprise automation.
itsmmanufacturingteamdynamix
https://www.opentext.com/aviator-ai/service-management-aviator
Unlock the power of OpenText Service Management Aviator, a secure GenAI solution for ITOps, ITSM, & AIOps. Reduce costs and boost self-service today.
generative aielevateitsmaiopsoperations
https://www.thinkhdi.com/
ThinkHDI is a global community of IT service and technical support professionals providing resources, training, and certification programs for career...
consulting companyhelp desktech supportitsmtechnician
https://www.informationweek.com/software-services/the-benefits-of-a-good-self-service-portal-and-itsm-tool
May 8, 2025 - Self-service portals are critical in reducing the drain on IT resources. Learn what to look for when evaluating vendors for portal capabilities. (SPONSORED)
benefitsgood
https://www.techwork.at/
Dec 9, 2025 - techwork unlocks the full potential of your Service Management toolset with a specialist team and our automator workflow automation solution.
workflow automationitsmintegrationampexperts
https://www.computerworld.com/article/4114012/5-areas-of-itsm-being-transformed-by-automation-in-2026.html
Jan 7, 2026 - Why businesses are turning to unified ITSM platforms to standardize change management and maintain continuous compliance through automation.
areasitsmtransformedautomation
https://www.teamdynamix.com/industries/retail/
Oct 8, 2024 - ITSM modernization for retail is coming from no-code platforms that offer enterprise integration and automation and better self-service.
itsmretailteamdynamix
https://www.teamdynamix.com/industries/public-sector/
Jul 25, 2024 - Public Sector IT leaders are seeking no-code ITSM platforms with enterprise automation, self-service and integration capabilities.
public sectoritsmteamdynamix
https://www.voicendata.com/research/solarwinds-2025-itsm-report-reveals-impact-of-generative-ai-10583531
Research: The findings show that the average resolution time before GenAI was 27.42 hours, which decreased to 22.55 hours after GenAI enablement.
generative aisolarwindsitsmreportreveals
https://www.oomnitza.com/blog/oomnitza-itam-brings-truth-to-salesforce-itsm/
Nov 5, 2025 - Oomnitza IT Asset Management powers IT Service management tools like Agentforce with the asset intelligence needed to deliver meaningful business value.
oomnitzaitambringstruthsalesforce
https://www.teamdynamix.com/blog/conversational-ai-chat-vs-traditional-chatbot-for-itsm/
Mar 20, 2025 - Learn why conversational AI chatbots outperform traditional chatbots and how the addition of conversational AI chat can improve your ITSM.
conversational aichatvstraditionalitsm
https://www.teamdynamix.com/how-can-we-help/supercharging-itsm-w-automation/
Mar 11, 2025 - ITSM automation adds more time in the day from onboarding to password resets to AD updates to software provisioning - automate IT!
service deskitsmautomationteamdynamix
https://www.teamdynamix.com/blog/transforming-it-why-no-code-itsm-is-the-engine-of-digital-transformation/
Dec 4, 2025 - Discover how no-code ITSM platforms drive digital transformation, boost agility and lower costs. See real-world results from leading orgs.
digital transformationcodeitsmengine
https://www.infotech.com/research/ss/build-an-itsm-tool-implementation-plan
An ITSM tool implementation project can be complicated with vendors relying on project managers to define the implementation parameters. Proje...
implementation planresearch groupbuilditsmtool
https://www.salesforce.com/service/it-service-management/?bc=OTH
Delight employees and empower IT teams with Agentforce IT Service – agentic, data-driven, IT service management software.
service managementitsmsoftwareagentforcesalesforce
https://www.teamdynamix.com/blog/5-ways-integrated-conversational-ai-takes-your-itsm-to-the-next-level/
Nov 19, 2025 - Transform service with integrated conversational AI. Discover 5 ITSM use cases for virtual support agents, from automation to smart routing.
conversational aiuse casesintegrateditsm
https://www.manageengine.com/service-management.html?pos=MEhome&loc=SecondScroll&cat=AllSol
IT Service Management solutions helps organizations to design, manage & improve the delivery of IT Services to its employees & customers. Learn more about the...
service managementmanageengineitsmsolutionsoftware
https://www.theregister.com/2025/12/17/servicenow_salesforce_itsm_retort/
Dec 17, 2025 - : Believes it can translate workflow smarts into AI ROI
servicenowsalesforcetargetingitsmcore
https://www.globant.com/studio/servicenow
ServiceNow Studio helps to leverage the full potential of the ITSM Platform and reinvent digital experiences.
servicenow itsmplatformglobantstudio
https://www.lemagit.fr/resources/ITSM-Case-Management-Enterprise-Service-Management
case managementitsmenterpriseserviceaide