Sponsor of the Day:
Jerkmate
https://www.simplesat.io/microsoft-teams-csat-ces-nps-customer-surveys/
Microsoft Teams Customer Satisfaction Surveys | Simplesat
Aug 2, 2023 - Get immediately notifed about new feedback. Easily send new Simplesat feedback to a Microsoft Teams channel via Zapier webhook and email connector.
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https://info.devpost.com/customer-stories/finastra-dft-customer-story
How Finastra Ignites Employee Innovation With Hackathons and Devpost for Teams - Devpost Customer...
Find out why Finastra uses Devpost for Teams to power its internal hackathons.
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https://info.devpost.com/customer-stories/okta-dft-customer-story
How Okta Engaged More Employees in Its Hackathons With Devpost for Teams - Devpost Customer Stories
Find out why Okta chooses Devpost to help power its internal hackathons.
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https://uxpressia.com/personas-online-tool
Online Persona Builder for Teams | Customer Persona Creator
Build personas online faster with our professional persona builder. Teams save hours with ready templates, AI generation, and real-time collaboration.
teams customeronlinepersonabuildercreator
https://www.hrpartner.io/reviews/
HR Partner - HR & Recruitment for Efficient Teams - Customer Reviews and Case Studies
Simple employee records software for small-medium businesses with vacation tracking, onboarding, document management, recruitment and more.
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https://www.idrive.com/endpoint-backup/support
IDrive® 360 for MSPs and IT teams - Customer support and assistance
Get free assistance from IDrive 360 customer support via phone support, online support forms or emails
customer support assistance360mspsteams
https://www.bolddesk.com/complaint-management-software
Customer Complaint Management System for Support Teams | BoldDesk
Mar 31, 2026 - Track and resolve customer complaints faster using AI‑powered complaint management software built to improve response times and CX efficiency
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https://addy.com/case-studies
Customer Success Stories | Mortgage Teams Using Addy AI
Learn how mortgage professionals are closing loans faster and growing their business with Addy AI’s automated assistant.
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https://www.plain.com/channels/microsoft-teams
Plain for Microsoft Teams — B2B Customer Support in Teams, Managed in One Inbox
Support customers in Microsoft Teams without the chaos. Plain unifies Teams conversations with Slack, email, and in-app support in a single workspace with SLA...
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https://www.pfl.com/solutions/cx
Direct Mail Solutions for Customer Experience Teams | PFL
Explore direct mail solutions for customer experience teams that deliver personalized moments, strengthen loyalty, and enhance brand engagement at scale.
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https://www.instituteofcustomerservice.com/professional-development/bhpt-workshop/
Building High Performing Teams ⋆ Institute of Customer Service
Mar 4, 2026 - This workshop will equip you with practical strategies to recruit and retain high-performing customer service professionals.
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https://www.intercom.com/helpdesk/reporting
AI-powered reporting & Analytics for customer support teams
Monitor, analyze, and optimize your entire support operation with AI insights, customizable reports, and real-time performance. metrics.
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https://www.thealliance.io/customer-alliance
World-leading customer communities for you & your teams
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https://www.asknicely.com/product/cx-surveys
Customer Experience Survey Software for CX Teams
Understanding your customers’ business-critical feedback starts with collecting the right data. Streamline your customer experience data collection with...
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https://hintgo.ai/
Customer Feedback for Product Teams | HintGo
AI that asks the follow-up questions—so you get the why behind product feedback.
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https://www.hubspot.com/products/service?hubs_content=www.hubspot.com&hubs_content-cta=homepage-service
Complete AI-Powered Customer Service Platform for Growing Teams
Oct 6, 2025 - Transform your customer experience with HubSpot's customer service platform. Scale customer support, drive retention, and empower customers with AI-powered...
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https://www.tonic.ai/customers
Customer Success Stories | How Teams Use Tonic.ai | Tonic.ai
See how leading companies use Tonic.ai to generate high-quality synthetic data, improve testing, and accelerate AI model development.
customer success storiesteams usetonic ai
https://partnerstack.com/customers
Customer Stories | PartnerStack Helps Channel Teams Scale
Hear firsthand from PartnerStack customers on how the PRM helps channel teams launch, manage, and scale their partner programs to drive recurring revenue.
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https://www.higherlogic.com/blog/5-habits-of-good-customer-service-teams/
5 Habits of Good Customer Service Teams | Higher Logic
Jul 29, 2025 - Discover 5 key habits of high-performing customer service teams. Learn how consistency, empathy, and proactive support can improve loyalty and satisfaction.
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https://kaizo.com/
Kaizo | AI-Powered Quality Assurance for Customer Support Teams
Apr 1, 2026 - Kaizo gives support leaders full visibility across every conversation. Automated QA, AI coaching, and performance insights.
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https://www.appcues.com/solutions/engagement
How Appcues Helps Teams Grow Customer Engagement
Engagement doesn’t stop after activation. Help customers stay curious, feel heard, and come back for more with messages that make every interaction part of a...
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https://tettra.com/customer-support-teams-use-case/
Customer Service Teams Internal Knowledge Base | Tettra
Jul 9, 2024 - Tettra is an AI-powered internal knowledge base for customer service teams that helps onboard new reps faster and increase CSAT scores.
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https://www.surveymonkey.com/roles/cx/?utm=getfeedback
SurveyMonkey For Customer Experience Teams | SurveyMonkey
Improving customer success is hard work. SurveyMonkey’s powerful platform allows CX professionals to get feedback, find gaps, and boost their brand.
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https://tomtunguz.com/conversational-intelligence-benchmarks/
Benchmarking Your Sales and Customer Success Teams | Tomasz Tunguz
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https://www.pagerduty.com/resources/collaboration/webinar/putting-customers-and-customer-service-teams-at-the-center-of-incident-response-with-salesforce/
Putting Customers and Customer Service teams at the center of Incident Response with PagerDuty and...
Jun 6, 2022 - How can Customer Service Teams work at the center of incident response? Watch to learn how you can get your Customer Service Teams working with you.
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https://forethought.ai/?ref=dang.ai
The Customer Service AI Platform for Modern Support Teams
Lower support costs and deliver better customer experiences with AI agents that resolve customer issues automatically.
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https://exa.ai/customers
Customer Stories | How top teams amplify their products with web search | Exa
Explore how customers use Exa to create valuable new experiences with unique web data. See real success stories from leading companies.
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https://www.channeldive.com/news/ai-customer-support-teams/811616/
AI is saving customer support teams time, survey finds | Channel Dive
Other benefits include scaling support without growing headcount and reduced cost to serve, according to an Intercom survey.
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https://www.sprinklr.com/products/platform/sprinklr-copilot/
Sprinklr Copilot: AI assistant for customer-facing teams
Sprinklr Copilot delivers AI-powered conversational assistance across Insights, Social, Marketing, and Service to help teams work smarter and faster.
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https://www.pagerduty.com/resources/customer-support/refcard/solutions-for-customer-support/
PagerDuty for Customer Support Teams | Solutions Brief | PagerDuty
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https://www.flock.com/usecases/customer-support/
Flock for Customer Service Teams
Collaborating on code, managing downtime or automating workflows, team collaboration within sales teams is effortless with Flock
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https://miro.com/ai-playbooks/customer-success/
AI Customer Success Tool | Align Teams, Grow Accounts | Miro
Keep customer success teams aligned on accounts. AI Workflows help CSMs collaborate on strategy, track health, and drive expansion.
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https://commisceo-global.com/courses/usa-customer-service-training-course-offshore-teams/
US Customer Service Training For Offshore Teams
Online USA customer service training course for offshore BPO teams in India and the Philippines. Improve communication and exceed customer expectations.
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https://insight7.io/products/skills-practice-roleplay/
Skills Practice & Roleplay - Insight7 - Call Analytics & AI Coaching for Customer Teams
Apr 27, 2026 - Practice Conversations Before They Matter Give reps a safe environment to rehearse the conversations they’ll face with real customers. Book a Demo insight7.io...
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https://www.goswift.ly/solution-customer-service
Public Transit Software for Customer Service Teams | Swiftly
Gain rider trust while revolutionizing your transit call center. goswiftly
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https://pipeline.zoominfo.com/marketing/customer-intelligence-strategy
What Is Customer Intelligence? A Guide for B2B Revenue Teams
Learn what customer intelligence is, the data types that matter, and how B2B teams use it to target accounts, speed sales cycles, and improve pipeline.
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https://www.ovice.com/customer-stories
ovice Customer Stories | Virtual Workplace for Distributed Teams - ovice
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https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000003J3PzEAK&tab=r&revId=a6H3u000000gFM6EAM
Case Flags: Intelligent Prioritization for Customer Service Teams | Salesforce AppExchange
How do your agents know what case to work next? Improve response time and meet your SLAs with a 100% native app that automatically prioritizes caseload to...
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https://www.vidyard.com/press-releases/vidyard-helps-top-b2b-sales-teams-3x-customer-engagement-personalized-prospecting-videos/
Vidyard Helps Top B2B Sales Teams 3x Customer Engagement with Personalized Prospecting Videos
Oct 28, 2025 - Sales teams at HubSpot, Terminus, and others rely on Vidyard to cut through the noise, book more meetings and accelerate deals with personalized video.
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https://www.talentlms.com/solutions/customer-support-training-software
Customer Service Training Software for Support Teams | TalentLMS
Learn how customer service training software can lower training costs and improve your team’s performance. Sign up for free!
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https://readitquik.com/collaboration-and-workflow/ujet-integrates-with-microsoft-teams-for-enhanced-contact-resolution/
UJET & Microsoft Teams Join Forces for Enhanced Customer Satisfaction
UJET integrates with Microsoft Teams for enhanced first-contact resolution and customer satisfaction. Click here to read more.
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https://www.zoho.com/crm/crmplus/sales-and-service.html?src=plus_home
Unify your Sales and Customer Service Teams | Zoho CRM Plus
Bring your sales and customer service teams on a single interface. Access timely customer information and exchange sales and support context at any point of...
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https://tandemhealth.ai/product/customer-stories
Customer stories | Real experiences from teams using Tandem
See how over 5,000 care organisations across Europe use Tandem to reduce administrative work while maintaining clinical quality and control.
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https://sightcall.com/
Remote Visual Support for Customer Service and Field Teams
Apr 21, 2026 - Empower customer service and field teams to solve problems faster with SightCall’s remote video support and AI-driven visual assistance.
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https://www.absorblms.com/solutions/customer-success-teams
An LMS Built for Customer Success Teams | Absorb LMS Software
Put learning at the heart of your customer experience, provide engaging experiences and build a skilled, confident, and active customer base.
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https://www.farrow-ball.com/us/contact-us
Contact Us - Customer Service Teams | Farrow & Ball | Farrow & Ball
You can contact us by email phone or through our live chat. Our operating hours are Monday Friday 8am 6pm for phones and until 8pm on live chat.
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https://crisp.chat/en/ai/
AI for customer service teams - Try for free - Crisp
The first AI business assistant that helps teams to be more efficient while allowing your leads and customers to get better, and faster, help. You can get...
customer service teamstry freeaicrisp
https://missiveapp.com/compare/help-scout-vs-missive
Missive - Help Scout's alternative for collaborative customer service teams · Missive
If you're looking for the best Help Scout alternative for customer service, you're in the right place.
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https://www.hubspot.com/products/service
AI-Powered Customer Service Platform for Growing Teams
Oct 6, 2025 - Transform your customer experience with HubSpot's customer service platform. Scale customer support, drive retention, and empower customers with AI-powered...
ai powered customerservice platformgrowing teams